Urgently Need Work Study - User Services Assistant I in Fayetteville, NC

Job title: Work Study - User Services Assistant I
Company: University of Arkansas System
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Type of Position: Staff - Clerical

Workstudy Position: No

Job Type: Temporary (Fixed Term)

Work Shift: Day Shift (United States of America)

Sponsorship Available: No

Institution Name: University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

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Department: User Services Support

Department's Website:

Summary of Job Duties: The User Services Assistant provides customer service to library patrons at the Mullins Library Help Desks under the guidance of full-time library staff; circulates library materials to patrons and assists with the processing of new books; and answers directional, informational, and basic reference questions via phone, email, LibAnswers, or in-person. The assistant helps patrons locate library materials, including completion of requests for searches and recall/holds; records patron service statistics; checks out, checks in, and shelves materials; and assists patrons with Interlibrary Loan pickup and drop-off of materials. This position regularly assists with stacks maintenance, including sorting materials in LC call number order, loading materials onto book trucks, reshelving materials for patron use, performing shelf reading to ensure items are in correct order, and recording statistics. The position also assists patrons in using the KIC scanner, microform reader/scanners, viewing station, and audio/video editing station and reports mechanical or network issues; accepts and logs materials for course reserves; assists with filling Interlibrary Loan requests; and performs other duties as assigned. This position reports to the User Services Student Employee & Hourly Supervisor.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• High school diploma

• Awarded federal work study funds in UAConnect award screen

• Enrolled at least 1/2 time in classes during the current semester

Preferred Qualifications:

• Relevant library or customer service experience

Knowledge, Skills, and Abilities (KSAs):

• Good communication and interpersonal skills

• Ability to follow instructions and perform detailed work with a high degree of accuracy

• Ability to use good judgment

Additional Information:

Salary Information: $11.25

Required Documents to Apply: List of three Professional References (name, email, business title), Proof of Workstudy Award

Optional Documents: Proof of Veteran Status

Recruitment Contact Information: Kelsey Zuech, User Services Student Employee & Hourly Supervisor, [email protected]

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements: Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity: N/A

Frequent Physical Activity: N/A

Occasional Physical Activity: N/A

Benefits Eligible: No
Expected salary:
Location: Fayetteville, NC

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