Looking for Student Success Specialist in Harford County, MD - Baltimore, MD

Job title: Student Success Specialist

Company: Harford Community College

Job description: Harford Community College has served as an anchor institution in Harford County since its inception in 1957. We are a mid-sized, comprehensive college committed to serving our community through high caliber educational offerings and cultural events.



HCC's mission of ?Grow. Achieve. Inspire. Contribute.? and our vision of continuously striving for satisfaction, completion, and success throughout the College community is demonstrated by our shared organizational values of Agency, Equity and Inclusion, Communication and Collaboration, Respect, and Innovation. Harford Community College is an Achieving the Dream institution, joining a network of higher education institutions and partners to enhance community college student opportunity, access, and success.



Our beautiful, 352-acre campus is conveniently located near Baltimore, MD; Philadelphia, PA; Washington, DC; and Wilmington, DE. We offer more than 80 affordable degree and certificate programs to nearly 2,000 full-time and 7,500 part-time students, as well as a wide variety of noncredit continuing education courses to nearly 11,000 students per year.

Affirmative Action and Equal Employment Opportunity Statement



Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ADAA employer that values, embraces, and supports diversity in the College community.

Job Description



The Student Success Specialist develops and implements coaching strategies to help students be academically successful and coordinates the scheduled and group tutoring programs. This is accomplished by meeting with students and creating individualized success plans and implementing student success programs and best practices for campus-wide use. Other duties include:

• coordinate the scheduled group and supplemental instruction tutoring programs


• assist students with study skill strategies; referring students to relevant College resources as needed


• provide campus-wide leadership on student success best practices


• advises at risk populations on student success strategies tutors students directly in areas of expertise


• monitor and analyze student progress


• serve as a liaison to all academic divisions to develop academic support resources, learning initiatives, and teaching methods to facilitate student success


• assist in managing daily operations and activities of the Learning Center


• communicates tutoring staff schedules to tutors, faculty, and staff; coordinating, implementing, and assessing customer service initiatives


• develop online tutoring initiative utilizing web technology


• organize and coordinates tutor training


• ensure tutoring training and services are compliant with guidelines, and creating and maintaining manuals and procedures and proposing modifications as needed


• serving on campus committees and participating in affinity groups

This is an exempt, professional staff position and includes a comprehensive benefits package offering medical, dental and vision coverage; generous paid time off; tuition assistance; and retirement savings. This position will require work performed regularly on campus.



Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia; non-residents are expected to relocate to meet this requirement.

Required Education



Bachelor's degree required

Required Experience



At least one year of work experience in a related field required.

Required Knowledge, Skills, & Abilities



Knowledge of student development theory and intermediate MS Office skills.



Preferred Qualifications



At least one year experience working at a College Tutoring/Learning center coordinating tutoring and academic support initiatives.

Hours per Week 40 - 100%

General Weekly Work Schedule



40- Hour Work Week



Posting Detail Information



Posting Number 2023-066FSFA

Number of Vacancies 1

Open Date 08/21/2023

Close Date 09/11/2023

Open Until Filled No

Expected salary:

Location: Harford County, MD - Baltimore, MD

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