Looking for Student Services Coordinator in USA

Job title: Student Services Coordinator

Company: University of Kansas

Job description: Department



Applied English Center



Primary Campus



University of Kansas Lawrence Campus



Job Description



40% Programming, Media, and Outreach Coordinator

• Media and Outreach

• Administers all AEC social media accounts to ensure updated and consistent content.


• Designs and distributes high-quality text, image, and video content for social media, website, and print.


• Designs marketing/informative marketing materials for AEC courses and services.


• Develops and maintains day-to-day engagement strategies for AEC social media accounts.


• Assesses and reports on social media engagement and recommends changes in strategy.


• Coordinates and edits photography and videography for recruitment and outreach efforts.


• Assists with website updates and design.


• Programming

• Plans, coordinates, and conducts daily conversation groups and other cultural activities/events for AEC students.


• Accompanies AEC students on local and out-of-town cultural activities, driving KU 12-passenger van as needed.


• Attends and prepares for events representing the AEC and student services (tabling & recruiting).


• Attends planning meetings for KUIA/ISS events/activities.


• Collects and analyzes data about student services to drive necessary improvements/changes.

40% Coordinator of front desk and student services

• Hires, schedules, supports, and provides on-going training of student assistants for Language & Culture Liaison (LCL) positions.


• Supervises LCLs in their roles as front desk staff, conversation group leaders, and computer lab support.


• Provides on-going training and evaluation.


• Provides backup coverage to front desk, conversation groups, and LEO Lab, as needed.


• Approves work time for student assistants.

20% General Administrative Support

• Enrollment Support

• Assists with entering pertinent enrollment information and allowances into Jayhawk GPS.


• Assists with enrolling students during regular enrollment and pre-enrollment; updates enrollments as needed.


• Assists with explaining the enrollment process to students.


• Other Administrative Duties

• Assists with special programs such as the TEFL Certification Program.


• Stocks and maintains printers.


• Manages inventory of cabinet keys and equipment.


• Assists with supply inventory.


• Represents the AEC on various university committees as needed.


• Provides general administrative support as needed.


• Provides backup for website (trained on CMS).


• Handles US and campus mail (outgoing & incoming).


• Provides information about AEC policies and procedures to students, staff, faculty, the University, and the general public.


• Maintains budget parameters with scheduling, activities, events, and supplies.


• Coordinates with AEC Assistant Director of Business Operations regarding hiring procedures, finances, and purchasing of materials/tickets.


• Reviews and proposes AEC activities to supervisor for budget approval.

Disclaimer



The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following persons have been designated to handle inquiries regarding the nondiscrimination policies and are the Title IX coordinators for their respective campuses: Director of the Office of Civil Rights & Title IX, [email protected], Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY (for the Lawrence, Edwards, Parsons, Yoder, and Topeka campuses); Director, Equal Opportunity Office, Mail Stop 7004, 4330 Shawnee Mission Parkway, Fairway, KS 66205, 913-588-8011, 711 TTY (for the Wichita, Salina, and Kansas City, Kansas medical center campuses).



FLSA Status



Nonexempt



Contact Information to Applicants



Sandra Issa,



Required Qualifications

• High school diploma/GED equivalency PLUS four (4) years of *office experience. Four (4) years of post-secondary education may be substituted for the office experience.


• Prior work experience with social media, as evidenced in application materials.


• One year of experience in a professional office setting.


• Excellent written communication skills, as evidenced by application materials.


• Experience working with diverse and/or international populations.


• Experience using Microsoft Office Suite.


• Valid U.S. Driver's License upon hire and throughout duration of employment.

Employee Class



U-Unclassified Professional Staff



Advertised Salary Range



Minimum $37,000, final determination commensurate with experience



FTE



1.0



Preferred Qualifications

• Bachelor's Degree.


• One (1) year of experience with enrollment procedures at an educational institution.


• Experience supervising students.


• At least one (1) year of experience working with confidential records and commensurate knowledge of rules, regulations, policies and procedures related to privacy (e.g. FERPA).


• Travel or residency outside the United States.


• Knowledge of a language other than English.


• Experience handling confidential information and/or records i.e. - FERPA.

Position Overview



Are you looking for a fun and exciting career? Something new and different? A unique and amazing opportunity to interact with and build relationships with students, staff, and faculty both locally and across the globe? If so, the Student Services Coordinator position at the Applied English Center is for YOU



The Student Services Coordinator promotes and enhances communications with current and prospective students through social media posts and campaigns, marketing materials, and various other communication venues while striving to increase the AEC's visibility online, on campus, and worldwide. In addition, they design and assist with student programming and outreach initiatives, supervise and support student workers, manage the front desk, and provide diverse and specialized administrative support work to the Applied English Center. Furthermore, they serve as an information resource person for international students, staff, and the general public. Work is typically done with indirect supervision.



About the Applied English Center (AEC)

The AEC focuses on academic English and helps prepare students linguistically, academically, and culturally for their program of study. Working with beginning to advanced English speakers, the AEC offers an array of programs and services such as tutoring, advising, customized courses, and various events and activities.



The University of Kansas offers great benefits to employees with up to 176 hours of paid vacation per year, 96 hours of sick leave earned per year, 9 paid holidays plus one discretionary day, a great retirement program, medical and dental insurance, life and disability insurance, other benefit plan options and state of Kansas discounts offered by various vendors. The University of Kansas also offers employees educational opportunities and is a great place to work



About Lawrence, KS

The University of Kansas is located in Lawrence, a community of about 95,000. Only 35 miles west of Kansas City and 20 miles east of Topeka, you will never be far from barbecue, jazz, museum culture, and more. Lawrence has a lively downtown and a thriving arts and music scene, and its local government has enacted ordinances supporting equality for all members of its population. Lawrence locals covet the numerous sports and recreational opportunities, local shops, and a wide range of locally-owned restaurants.



Reg/Temp



Regular



Application Review Begins



18-Aug-2023



Anticipated Start Date



17-Sep-2023



Additional Candidate Instruction



A complete online application includes: * Cover letter addressing how you meet the required qualifications.

• Resume/CV.


• Contact information for three professional references (including at least one previous or current supervisor).

Application review begins August 18, 2023 and will continue until a qualified pool of candidates has been identified.



Job Family



Administrative Support-KUL



Position Requirements

• This position requires working on-site.


• Available to work occasional weekends and evenings.

Expected salary:

Location: USA

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