Require Director for Academic Success in Shreveport, LA

Job title: Director for Academic Success

Company: State of Louisiana

Job description: Supplemental Information



For additional information concerning this job posting contact:

Jennifer Isaac

LSUS Department of Human Resource Management

Room 108 Administration Building, LSUS

(318) 797-5279



LSUS is an equal opportunity/affirmative action employer and encourages applications from women and minorities. For more information about LSU Shreveport go to

LSUS is a State As a Model (SAME) employer that promotes affirmative strategies and goals for employment of individuals with disabilities.



Qualifications



The Director of Academic Success serves a key role on the Student Development team, overseeing daily operations and management of academic support services in the Office of Academic Success at LSU Shreveport. This position is responsible for the development, implementation, and assessment of learning support opportunities that contribute to student academic success and retention. The Director will act as liaison and maintain effective relationships with other campus personnel to ensure all students have access to available services. This position reports to the Assistant Vice Chancellor for Student Development, Student Success Initiatives.



Responsibilities and Duties

• Responsibility for overall administration and operation of the Office of Academic Success, including all academic and learning support services, outreach and educational programming, budget administration, and facilities management


• Establish the direction, goals, implementation strategies, policies, and assessment plans for academic support programs (e.g. tutoring, supplemental instruction, coaching, workshops, etc.)


• Develop program objectives and strategic plans to ensure quality academic support resources, services, and programs (both on campus and online); facilitate development of new programs and services to meet students' needs


• Oversee and facilitate services for individual students and student groups designed to enhance learning and student success; assist students in connecting with other campus resources and services as needed; collect and analyze data for monitoring academic progress of students utilizing services


• Direct and supervise departmental staff, setting performance standards, accountabilities, and ensuring ongoing professional development


• Maintain certification of tutoring program, adhering to guidelines set by College Reading and Learning Association (CRLA); maintain records required for certification and assessment


• Recruit, select, train, and supervise student workers in peer support roles (e.g. tutors, coaches, graduate assistants)


• Design and organize Peer Tutor training content and delivery methods consistent with national best practices and CRLA requirements, with the goal of achieving certification for tutors


• Manage student worker schedules appropriate to student support needs and content area demands


• Serve as an active team member within Student Development and collaborate with other campus faculty, staff, and administrators in the implementation and evaluation of academic support services


• Develop cooperative relationships with academic departments to ensure effective and efficient provision of support services, including embedded tutors and SI, classroom presentations, etc.


• Support faculty to enhance student learning and develop success strategies in programs


• Identify and develop solutions to student retention problems; maintain contact with faculty members and other departments in order to identify and refer students in need of academic support


• Actively seek to understand and modify barriers to student success; identify ineffective and inefficient policies and procedures and work to effect change


• Manage department communications promoting events, activities, and updates to campus community


• Facilitate long-range and annual planning that aligns department resources with LSUS' strategic goals


• Manage contracts and operations for various department databases and programs; analyze and utilize data for improving services and efficient operations; strategically plan around institutional, department, and student needs


• Budget management, serving as good steward of department funds and practicing fiscal responsibility in providing student support services and implementing digital solutions


• Perform ongoing data analysis and reporting; develop and submit timely written reports that include recommendations for improvements regarding student and program learning outcomes


• Prepare a wide variety of materials for the purpose of documenting activities and issues, meeting compliance requirements, conducting presentations, and providing support materials for requested actions (e.g. budgets, funding requests, reports, analyses, recommendations, procedures, etc.)


• Serve on various university and departmental committees as needed


• Adhere to confidentiality guidelines (FERPA)


• Other duties as assigned

• REQUIRED: Bachelor's degree, preferably in education, special education, sociology, psychology, or related field from an accredited institution


• PREFERRED: Master's degree preferred

• REQUIRED: Minimum of five (5) years of experience working in an educational setting providing direct educational services and/or guidance to students, such as teaching, academic support services, academic advising, tutoring, supplemental instruction, coaching, etc.


• PREFERRED: Experience working in higher education, as well as supervisory experience. Demonstrated knowledge of professional standards in higher education along with experience in presenting education workshops to students, faculty, and staff is preferred. The ideal candidate will have the ability to work effectively with parents, students, faculty, and staff as well as have the ability to plan, organize, implement, and assess programs for student success

• Commitment to responding efficiently and professionally with strong customer service approach to multiple demands from various stakeholders


• Experience working with students with risk factors; understanding of and ability to assess students' potential academic and learning challenges, as well as other barriers to student success


• Strong interpersonal skills with ability to facilitate student learning in individual, small group, and classroom settings


• Excellent communication skills, both written and oral, are essential


• Ability to work independently and as part of team


• Ability to work collaboratively across multiple departments to ensure consistent and continuous support services for students


• Understanding of and appreciation for inclusion, including the ability to work with students, faculty, and staff from diverse backgrounds and identities

• CV or resume


• Three professional references


• Cover letter outlining why you would be a good fit for this position, and answering the following prompts:

• Philosophy of Academic Success: Please provide an in-depth explanation of your philosophy regarding academic success and student support. Discuss your core beliefs about how academic success can be fostered and sustained, as well as the key principles that guide your approach to student support.


• Equity, Diversity, and Inclusion: How would you promote equity, diversity, and inclusion within the realm of academic success? Share your strategies for creating an inclusive environment that supports the success of students from all backgrounds.


• Student-Centered Support: How would you ensure that academic support services are tailored to individual student needs? Discuss your methods for providing personalized assistance and fostering a student-centered approach.


• Collaboration and Stakeholder Engagement: Discuss your approach to collaborating with faculty, administrators, staff, and students to enhance academic success initiatives. Provide examples of how you would foster strong partnerships to ensure the success of academic support programs.

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