Remote Customer Service Representative ($18.00 - $20.00 / hour)

Why Consider This Job Opportunity

• Competitive pay up to $20/hr


• Tremendous amenities onsite


• Opportunity for long-term career success and growth within the organization


• Remote work opportunity


• Chance to work with a leading staffing and consulting firm


• Rewarding and limitless potential for career advancement

• Act as an initial point of contact for inbound participant requests and questions


• Maintain a high level of product and system knowledge to provide support to internal and external partners


• Field daily calls from HRS participants with questions regarding HRS products


• Log and document participant conversations/issues


• Provide real-time technical support for participants using the automated phone system and employee website

• Previous open enrollment experience preferred


• Proficiency in computer software packages, including HRIS, Salesforce, Sungard, and ORS


• Knowledge of renewing health and benefits plans


• Ability to update enrollments, policies, and rates


• Excellent communication and customer service skills

• Experience in a similar role in a healthcare-related service

At Hiring Company, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

Hiring Company is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

Apply Job!