Remote Customer Care Specialist

Job Title: Remote Customer Care Specialist Location: Remote... Position Type: Full-Time/Part-Time Are you passionate about group travel and sales? We are actively seeking a dynamic and motivated Remote Customer Care Specialist to join our team. In this role, you'll immerse yourself in exciting destinations, connect with diverse individuals, and enjoy a competitive pay along with outstanding benefits. If you have a strong background in sales and a spirit for adventure, with a particular interest in curating unforgettable group travel experiences, this position is tailored for you. Primary Responsibilities: • Foster and nurture client relationships to understand their group travel preferences and requirements. • Recommend and promote enticing group travel packages, accommodations, and experiences personalized to meet the unique expectations of each group. • Utilize your product knowledge and industry insights to craft customized itineraries for groups, enhancing their travel experiences. • Deliver exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring a seamless group travel journey. • Stay abreast of industry trends, emerging destinations, and travel products to present groups with the latest and most exciting options. • Collaborate with team members to surpass sales targets and achieve customer satisfaction goals, particularly in the realm of group travel. Key Requirements: • Proven sales experience, preferably within the group travel or hospitality sector. • Excellent communication and interpersonal skills, with a focus on understanding and fulfilling group dynamics. • Customer-focused mindset with a passion for delivering outstanding service to groups. • Proficiency in using sales and reservation software. • Genuine love for group travel and a comprehensive understanding of diverse destinations. • Openness to travel, explore new places, and participate in industry events. Benefits: We believe in recognizing dedication and effort. Here are some of the benefits we offer: • Competitive Pay: Earn an attractive pay with opportunities for bonuses, paid vacations, and incentives. • Generous Commission Structure: Our commission system rewards high performers, providing more earnings as you excel. • Travel Perks: Enjoy discounted or complimentary travel experiences to various destinations as part of your role. • Health and Wellness: Comprehensive health and wellness benefits for you and your family. • Training and Development: Ongoing training and professional development opportunities to enhance your sales skills and product knowledge. • Career Growth: Internal promotion opportunities for motivated individuals. • Flexible Schedule: Achieve work-life balance with flexible scheduling options. • Fun and Supportive Environment: Join a team of like-minded individuals who share your passion for travel. If you're ready to embark on an exciting career and appreciate the rewards of a competitive pay, exceptional benefits, and a journey in the travel industry, submit your application today! We look forward to welcoming you on board. Powered by JazzHR zeVy59ioxB

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