Digital Transformation Communications Lead

Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits... of innovation to make great products that create value and improve people’s lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don’t meet every bullet point, we encourage you to apply and join us to create the extraordinary.
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Digital Transformation Communications Lead located in US (Remote, hybrid or On Site).
Reporting to the Director, Function Communications the Digital Transformation Communications Lead role will be responsible for engaging team members to advance Flex’s digital leadership. This role will develop and implement internal communications plans that increase tool and platform adoption and bring the vision, goals, and progress of our digital transformation to life. The Communications Lead will orchestrate cross-functional communications to ensure the strategy, messaging and activities are cohesive and help employees connect with how they can drive forward Flex’s Factory of the Future.
What a typical day looks like:
• Partner with IT and Global Operations leadership, user experience and cybersecurity teams to create, coordinate, and produce clear, compelling communications that help employees leverage digital tools to do their jobs most efficiently, effectively, and safely and help the company achieve business results
• Develop, manage, and publish communications including email announcements, SharePoint sites, videos, presentations, meetings/webinars, social posts and more, ensuring content has the right message and is delivered in the right format to resonate with the target audience
• Build and iterate on a digital transformation communications strategy and plan, forecasting communications needs and streamlining requests to deliver high-quality communications as efficiently as possible.
• Align on messaging, communication vehicles, and timing with partners across the Marketing & Communications organization.
• Connect with technical experts, senior leaders, and marketing partners to advance communications.
• Monitor communication effectiveness and continuously improve upon the strategy, deliverables, and partnership to achieve business results.
What you’re good at:
• Distilling complex information into succinct, easy to understand content
• Partnering with stakeholders to identify and deliver the right message, the right format, and the right timing to connect with target audiences, always keeping the company priorities and business objectives in mind
• Writing, editing and publishing content to deliver quality communications across a variety of formats including intranet, email and events
• Building and maintaining a highly-matrixed intranet presence, using push/pull techniques to drive regular traffic
• Coordinating cross-functional efforts and marketing asset production - building alignment, and managing feedback across stakeholders and design partners
• Working independently and proactively to craft communications strategy, manage deadlines and deliver results in a fast-paced environment
• Partnering with designers, regions, and other teams to ensure alignment and maximum efficiency and reach
• Connecting campaigns, messaging, and materials to the “big picture” of the organization
• Identifying metrics of success aligned to business outcomes and monitoring communications for continuous improvement
The experience we’re looking to add to our team:
• 8 to 10 years of experience in employee communications and change management, technical emphasis preferred
• Knowledge of AP Style, strong writing and editing skills
• Strong project management skills
• Familiarity with virtual meeting and email platforms
• Experience producing newsletters, intranet sites, email campaigns, videos and events
• Experience managing multiple stakeholders to deliver mutually beneficial outcome
What you’ll receive for the great work you provide:
• Full range of medical benefits, dental, vision
• Life Insurance
• Matching 401K
• PTO
• Tuition Reimbursement
• Employee discounts at local retailers
KR13
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first

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