Remote Live Chat Representative – $31/Hour in Baltimore, MD in...

Job title: Remote Live Chat Representative - $31/Hour Company: Remote Job Central Job description: How to Apply: IMPORTANT: You must apply directly at RemoteJobRecruiting.com to be considered for this position. Overview: Our client, a Fortune 500 company, is seeking an entry-level Remote Live Chat Representative to join their team. As a Remote Live Chat Representative, you will be responsible for providing excellent customer service through chat, resolving customer inquiries, and documenting customer interactions. The ideal candidate will have excellent communication skills, a customer-centric mindset, and the ability to work in a fast-paced environment. Key Responsibilities: • Provide exceptional customer service through chat • Respond promptly and accurately to customer inquiries and requests • Utilize company resources and systems to accurately document customer interactions • Meet or exceed customer service and performance targets • Escalate complex issues to the appropriate... department or team member • Maintain a positive and professional demeanor at all times • Follow company policies and procedures Required Skills and Qualifications: • High school diploma or equivalent • Excellent written communication skills • Strong problem-solving skills • Ability to work independently and as part of a team • Basic computer skills and familiarity with software programs such as Microsoft Office • Availability to work flexible schedules including evenings, weekends, and holidays • Must have a dedicated workspace at home and reliable internet connection Preferred Qualifications: • Previous experience in customer service or sales • Experience working in a fast-paced environment • Experience using live chat or similar customer service platforms • Knowledge of customer service best practices Compensation and Benefits: Our client offers competitive pay rates up to $31 per hour depending on experience, along with a comprehensive benefits package that includes medical, dental, vision, and 401(k) options. How to Apply: To apply for this position, please submit your resume and a cover letter highlighting your relevant experience and qualifications to [insert email or link to application portal]. About RemoteJobRecruiting.com: RemoteJobRecruiting.com is a leading recruitment agency that specializes in sourcing top talent for remote and work-from-home positions. We partner with Fortune 500 companies and start-ups alike to help them find the best candidates for their remote roles. With a focus on providing exceptional service to both our clients and candidates, we strive to make the hiring process as seamless as possible. FAQs About Remote Work: Q: What equipment do I need to work remotely? A: Generally, you will need a reliable computer or laptop, a stable internet connection, and a quiet workspace free from distractions. Q: Will I receive training for my remote job? A: Yes, our client provides comprehensive training to ensure you have the necessary skills and knowledge to succeed in your role. Q: How do I communicate with my team while working remotely? A: Our client utilizes various communication tools, such as chat platforms, video conferencing, and email, to ensure effective communication among team members. Expected salary: Location: Baltimore, MD Apply for the job now

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