Remote LPN Patient Care Coordinator
Posted 2025-04-06Description
Wellbox is a growing healthcare company dedicated to helping people live healthier, happier lives. We do this by providing comprehensive and preventative virtual care solutions delivered by an elite team of experienced nurses. Their ability to create positive healthcare experiences and empower people in their health journeys allows us to improve clinical outcomes.
Without these... incredible team members, we wouldnÂt be able to make the positive impact we do. Their consistent efforts in supporting, encouraging, and caring for our patients, especially during these uncertain times, while giving them personalized care truly make a difference. If this mission resonates with you, we invite you to join us.
Position Summary
We are seeking an LPN Care Coordinator to develop personalized care plans and perform telephonic encounters with patients on behalf of our partners. Care Coordinators are assigned a specific panel of patients to whom they are responsible for reaching out to monthly and following up as necessary.
We are proud to partner with many incredible nurses who guide our patients to better health and help them achieve a greater quality of life. With every interaction, Care Coordinators help close the gap between people needing care and not being able to receive it.
Essential Functions
 Manage and support patients healthcare needs via phone conversations
 Conduct and document visits by using several technology platforms and EHRs
 Develop personalized care plans to address patients physical, mental, and preventative health needs
 Coach patients to reach their care goals by following medical treatment plans that include healthy eating, physical activity, stress reduction, etc.
 Connect patients with resources such as nutritionists, nurses, and doctors who can also assist them in meeting their care needs
 Prepare patients for appointments and procedures, and provide follow-up as needed
 Coordinate some administrative aspects of medical record recovery, appointment management, and insurance claims
 Review insurance plans and suggest tips to get the most from their benefits
 Proactively suggest services or preventive screenings relevant to each patient
Work Environment
This opportunity allows you to care for patients from the comfort of your home. We will provide you with the equipment and software needed such as a desktop computer and headset for internet-based calls.
Since weÂre dedicated to offering our patients the best care experience possible, a wired, high-speed internet connection is needed, a private space free from outside noise and distraction, including noise and distractions from pets or children, and that complies with HIPAA privacy laws.
Physical Demands
This is a passive position that requires you to sit or stand at a computer for 36-40 hours weekly and be able to make phone calls. Some equipment setup is required.
Position Type and Expected Hours of Work
We are seeking full-time team members who can work 36-40 hours per week, between the hours of 8 am  6 pm CT, Monday - Friday
Pay Structure
Orientation (First eight weeks): $19.44 hourly, plus incentive
Post-Orientation: $22 hourly, plus incentive
Required Education and Experience
 Must have a Compact Nursing License that is clear and active
 Must reside and work in the continental US
 Must have a minimum of two years of clinical experience
 Experience in care coordination or care management, health coaching, and motivational interviewing
 Hands-on experience and comfort with Electronic Medical Records
 Experience using Microsoft Office products such as Teams, Outlook, and Excel
Competencies Required to Perform the Position and Key Success Factors
 Comfortability using new technology and software while demonstrating proficient computer skills
 The ability to stay flexible and quickly adapt to new processes, software changes, and priorities
 Understand healthcare goals provided by the practice while monitoring, assessing, and recording patient progress against a care plan
 Successfully execute motivational coaching to prevent and intervene in multiple diseases
 Exercise initiative, judgment, organization, problem-solving, and decision-making
 Collaborate well with medical staff, partners, and organizations
 Facilitate patient access to community resources
 Excellent verbal and written communication skills are required
 Perform care management and patient assessments
 Awareness of resource, utilization, and care management best practices
 A true passion for caring for patients and guiding them in their health journeys
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