START Service Technician - Remote
Posted 2025-04-05Summary:  The ideal candidate must be at least 18 years old, possess a valid driver's license, attend and pass a 16-week training program, be able to lift up to 60 pounds, have basic computer skills, follow instructions with attention to detail, work well in a team, and have a strong focus on safety and a willingness to relocate.  The START Service Technician will spend their day training in Tesla service centers, engaging in instructor-led training, collaborating with a team, prioritizing safety, managing tools, meeting curriculum objectives, and maintaining a professional rapport with instructors.  The START program is a 16-week intensive EV service training program designed for those with existing automotive experience. During the program, candidates will develop technical expertise and earn certifications through a blended approach of in-class theory, hands-on labs and self-paced learning. Candidates will strengthen their soft skills through team-based repair... practices. Requirements:  Must be at least 18 years of age  Attend and pass each of the 16-week training sessions with an 80% or higher GPA  Valid driverÂs license required  Must be capable of reporting to a START training location and local service center  Must be willing to relocate upon successful completion of the program and accept employment at a Tesla Service Center within 30 days of graduation from the program  Ability to lift up to 60 pounds  Must follow verbal and written instructions with attention to detail  Be able to work in a team-based environment and have a "safety first" attitude  Familiar understanding of the English language  Basic computer skills, including navigating web browsers and using standard applications such as Microsoft Office (Word, Excel, PowerPoint, Outlook) Responsibilities:  Dedicate a minimum of 40 hours per week to training, including active participation in service center shadowing for practical experience  Engaging in instructor-led training to develop a comprehensive understanding of Tesla vehicles  Collaborate within a team environment during both lab and lecture activities  Prioritize safety by adhering to established protocols at all times  Maintain organization by ensuring proper tooling management  Effectively handle multiple priorities, organize workload, and meet weekly curriculum objectives and deadlines  Uphold a consistent and professional rapport with instructors
Benefits:
 Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
 Family-building, fertility, adoption and surrogacy benefits
 Dental (including orthodontic coverage) and vision plans. Both have an option with a $0 payroll contribution
 Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSA
 Healthcare and Dependent Care Flexible Spending Accounts (FSA)
 LGBTQ+ care concierge services
 401(k), Employee Stock Purchase Plans, and other financial benefits
 Company Paid Basic Life, AD&D, and short-term disability insurance
 Employee Assistance Program
 Sick time after 90 days of employment and Paid Holidays
 Back-up childcare and parenting support resources
 Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
 Commuter benefits
 Employee discounts and perks program
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