Remote Customer Service Coordinator - Houston

Employer Industry: Automotive Retail
Why Consider This Job Opportunity...
• Salary up to $15 per hour plus overtime
• Monthly Performance Bonus up to $950
• Technology Allowance of $80 per month
• Various Employment Referral Bonuses ranging from $300 to $800
• Annual Reviews and performance-based Pay Increases
• Employee discounts on vehicle Purchase, Maintenance, Repair, and Restoration
What To Expect (Job Responsibilities)
• Answer 100 or more inbound customer calls per day
• Schedule 50 or more service appointments per day for customers
• Respond to Vehicle Status, Service Pricing, Warranty, and other inquiries
• Direct non-service appointment calls to the appropriate personnel
• Utilize multiple computer programs for dealership information and customer profiles
What Is Required (Qualifications)
• Available to work Monday - Friday with various shifts
• Must live in the greater Houston metropolitan area
• Minimum of 6 months recent customer service experience
• High-speed internet connection and quiet home office
• Ability to troubleshoot technical issues with various devices
How To Stand Out (Preferred Qualifications)
• Excellent verbal & written communication skills
• Bilingual fluency in English and Spanish
• Familiarity with automotive terminology and components
• Excellent customer service and complaint resolution abilities
• Advanced knowledge of Google, YouTube, and other web search tools
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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