Program Coordinator
Posted 2025-04-06About Lead Belay
Lead Belay is revolutionizing the way people grow as leaders. Our transformative leadership development programs are virtual, peer-based, and guided by professional leadership coaches. TheyÂre designed to fit the budgets, schedules, and lifestyles of todayÂs busy managers...
If youÂre at ease and gifted in communicating with others, possess a strong attention to detail (and enjoy employing it!), and have a contagious passion for helping others grow and succeed, keep reading!
Position overview
As the Program Coordinator, you are the main point-of-contact for our program participants and facilitators. You own the deployments of Lead BelayÂs leadership development programs, which include collecting and organizing the schedule availability of program participants and facilitators, and then coordinating those schedules into supportive learning groups.
You match program participants and facilitators across time zones, preparing and quality-checking program materials, and delegating tasks to our virtual assistant. You also help communicate with our organizational partners, and lend your eye for details and your creativity to the Marketing and Digital Product teams as needed.
What youÂll do
 Coordinate deployment logistics for all of Lead BelayÂs programs, including scheduling facilitators and participants
 Serve as the primary point of contact for participants, providing timely communication and support throughout the program lifecycle
 Support the continuous improvement of program deployment processes and procedures
 Maintain accurate and up-to-date program data, including participant information, attendance records, and evaluation feedback
 Assist in collecting, organizing, and analyzing program-related data for reporting purposes
 Generate regular reports and dashboards to track program metrics and outcomes
 Provide monthly updates to organizational partners
 Assist in developing marketing and program materials
 Manage contracts, invoices, and day-to-day relationships with Lead BelayÂs contractors
 Assist with preparing, tracking, and following up on customer invoices
 Collaborate with our Instructional Design lead to onboard and train facilitators
Characteristics you need
 Empathetic and kind: you care about the wellbeing of others, even those you donÂt know personally. If youÂre funny - we love you already.
 Comfortable with ambiguity and change (weÂre a startup, afterall!)
 Curious and purposeful: you do your best work when you know why youÂre doing something, and you donÂt mind asking Âwhy? when it isnÂt apparent
 Thrive working both independently and on a collaborative team
 Lifelong learner
Skills you need
 Fierce attention to detail and desire to understand the big picture
 Excellent written and verbal communication skills
 A growth mindset: ability and desire to learn new things and navigate complex ecosystems with a curiosity and investigative disposition
 Strong organizational skills with the ability to prioritize tasks and manage multiple concurrent streams of work
 Experience working on a close knit, whipsmart, and productive team (preferably in learning and development or software production)
 Tech savvy, especially with Google workspace, Zoom, Slack, or equivalents
Bonus if you have experience with
 Sendgrid
 Hubspot
 Writing marketing copy
 Adobe CC (especially Illustrator, InDesign, After Effects, & Premier Pro)
 Canva
 Airtable or other relational databases
Benefits
 Competitive salary and benefits package
 Flexible remote work environment
 Opportunities for professional development
 401(k) retirement plan with company matching
How to apply
Send Beth the following at [email protected]
 In less than 500 words, a note telling us a little about who you are, how youÂd be a good fit for this role, and why you do the work you do. List up to five books, articles, podcasts, movies, or works of art that have changed the way you live and/or work
 A resume, CV, or some other documentation of your work history
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