3rd Shift Dispatcher

• Position Title:
• 3rd Shift Dispatcher
• Position...

Reports to:
• Off-Shift Supervisor
• Position

Schedule:
• 4 day work week:
Thursday - Sunday, 9:30 pm - 7:30 am
• Position Summary:
• Under general supervision, processes messages & phone calls from drivers; sends load and customer information to drivers; ensures drivers are aware of their current plan and pre-plans for the future; sets up rescues for priority loads as needed; communicates need-to-know information to day-shift; strives to maintain and improve driver retention efforts at all times.

Essential Functions:
• Dispatches drivers; processes inbound messages from drivers and answers questions via the In-Cab Messaging System and phone calls. Sends load plans, customer information, route suggestions, local directions and fuel solutions in a timely manner so drivers are always well informed and can trip plan properly.
• Ensures ETA’s and PTA’s are updated and accurate.
• Notifies day-shift if a pre-plan/ load plan will no longer work for a driver.
• Plans drivers and sets up rescues as needed.
• Trains with other related departments as necessary according to company needs; participates in company-wide training to improve self-learning and works to maintain mutual respect and professionalism with co-workers and management to sustain a positive team environment.
• Performs other related duties as assigned.
• Necessary

Qualifications: • Must be capable of working alone during the shift.

Experience with transportation, computer systems, satellite systems and Innovative software all beneficial. Problem solving and good communications skills are a must.
• Physical

Qualifications: • Ability to lift up to 20 lbs. Long periods of sitting and use of telephone and satellite systems required.

Job Duties:
• Maintain contact with drivers throughout their shifts and address any routing issues they might have
• Monitor road conditions, construction zones, and accidents in order to revise routes as needed
• Update customers on the status of their deliveries including any delays that occur
• Answer calls from delivery drivers and relay any emergencies they have to the appropriate channels
• Other duties as requested

Pay Frequency:
• Bi weekly or Twice monthly

Work Remotely
• No

Job Type: Full-time

Pay:
From $46,000.00 per year

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:
• 10 hour shift
• Night shift

Education:
• High school or equivalent (Required)

Experience:
• dispatching: 1 year (Preferred)

Shift availability:
• Overnight Shift (Required)
• Night Shift (Required)

Work Location:

In person

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