Wayfair: Virtual Designer

Description: • Deliver on sales and service KPIs, productivity standards, through one on one virtual design consultations • Comfort with working remotely and ability to navigate multiple software applications, 3rd party and proprietary tools to provide customers with recommendations for their budget, style and space • Create elevated designs for customers using preferred design tools to create moodboards, 2D floor plans, products lists, and style inspiration • Leverage your sales and interior design expertise in the furniture space to help navigate our customers through their design needs and purchases • Stay informed with marketplace and design industry trends. Guide customers through their questions on product features and functionality, style and product coordination, and sample requests • Efficiently manage your time and always put the customer experience first • Ask great questions that allow you to provide a complete sales solution for your customers • Exemplify a positive and... professional attitude on a daily basis with customers and your team members • Bring a willingness to share innovative ideas and solutions to continuously improve team operations • Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations • Grow through world class training and continuous career development. You’ll be trained on our offerings, software, processes and supplier customizations and offerings • Manage your pipeline via Salesforce CRM Requirements: • 2+ years of sales experience required (preferably in a design related environment), 4+ years preferred • Interior design certification or degree, 1 year of Interior design experience preferred • Passion for great customer service and a drive to exceed sales targets • Understanding of basic design principles including spatial planning, fabric selection, interior design styles and trends • Strong organization, self-motivation, communication and relationship management skills • Track record of thriving in a fast paced and changing environment • Strong desire to see the teams around you succeed • Demonstrated use of technology to drive business results, affinity for virtual communication and video conferencing • Ability to maintain internet speeds of 25Mbps+ (download) and 5+ (upload) to support voice traffic and HTTPS web traffic using a hardwire ethernet internet connection (no WiFi) • Dedicated private workspace (Wayfair provides all necessary computer equipment) • Proficiency in Google and Microsoft Office applications and technical acumen to learn new business systems • Bachelor’s degree or college diploma equivalent preferred Benefits: • Get matched with a continuous stream of customers without spending money on sales & marketing and without commuting to meetings or appointments • 401K matching, health insurance, partnerships with gyms and fitness studios • Employee discounts at Wayfair and local businesses • Collaborative work environment and team culture • Sales contests for additional earning potential

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