Remote Call Center Representative

Salary: $13.00-$15.00 per hour Work Location: Remote... Job Type: Part-time We are open 7 days a week! Shifts available are: Sunday-Saturday: 5pm-1am EST / 4pm-12am CST / 3pm-11pm MST / 2pm-10pm PST AMERICAN DIRECTIONS HAS THE PERFECT WORK FROM HOME POSITION FOR YOU! American Directions is currently hiring Call Center Representatives- On a daily basis, American Directions Call Center Representatives call folks all across the United States to gather their opinions. In this role, you conduct over-the-phone surveys, speak to hundreds of Americans, record their answers and submit the completed surveys. NO SALES INVOLVED! This position is 100% outbound calling and we are looking for outgoing, friendly and pleasantly persistent individuals! No previous experience necessary. TO QUALIFY FOR THIS POSITION, YOU MUST MEET ALL OF THESE TECHNICAL REQUIREMENTS: • Your own desktop computer or laptop that is no more than 5 years old with: • a Windows 10 Operating System or better, • at least 1 gig of RAM, and • Firefox browser that is installed and up to date; • The ability to hard-wire (plug in with an Ethernet cord) your computer or laptop to the Internet modem; • A home telephone or cell phone (for contacting supervisors as needed, not used for the outbound surveys); • A web cam (used for training and occasional meetings only); • A USB headset; and • An acceptable internet speed with a round trip time of 150 or less. • Verify your speed here (https://clients.amazonworkspaces.com/Health.html). What we will provide: • Starting pay range of $13.00 -$15.00 per hour, depending on your state of residence and your schedule • Higher rates are available depending on availability for certain shifts, work experience, and/or fluency in Spanish • Bi-weekly pay with direct deposit • Paid training • Potential growth within the company • Openings are available for Bi-Lingual Spanish speakers The skills you will need: • The capability to troubleshoot and diagnose computer issues with limited assistance Exceptional communication skills • - outgoing, friendly, and pleasantly persistent phone demeanor • You must be able to pass both a reading and pronunciation test. • Task-oriented and focus driven • The ability to work independently and to multi-task • You will need to listen to a respondent and record answers at the same time. • Proficient ability to accurately type verbal responses where required • Basic computer skills for operating the survey software

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