Store Manager - Remote | WFH
Posted 2025-04-06Overview
As a Store Manager, you'll play a crucial role in driving overall store performance by overseeing account management, recovery processes, and delivering exceptional customer service. Your daily responsibilities will include building strong customer relationships, demonstrating innovative sales techniques, and setting an example for your team. We're committed to your growth and will... provide comprehensive training and development programs to help you advance your career.
Key Responsibilities
 Customer Relations and Business Growth
 Develop and maintain strong customer relationships to drive business growth and brand loyalty
 Identify and leverage business-to-business partnership opportunities
 Obtain customer referrals and participate in community events
 Team Leadership and Development
 Coach and develop team members to maximize their potential
 Assist with employee management and training
 Foster a positive and productive work environment
 Performance Management
 Meet Key Performance Indicators (KPIs)
 Analyze performance reports and train team members on various metrics
 Assist in managing overall store performance
 Operational Management
 Maintain office security and conduct proper opening and closing procedures
 Manage vault, cash drawer, and bank deposits
 Oversee account management and recovery processes
 Partner with vendors on auctions, vehicle sales, and moving consignment
 Ensure compliance with company policies, procedures, and relevant laws
 General Management
 Assist in running day-to-day operations in the absence of the General Manager
 Utilize personal vehicle for bank deposits and other company business
 Adapt to a fast-paced, dynamic environment
 Demonstrate strong interpersonal and communication skills
Work Schedule
Full-time position requiring a minimum of 40 hours per week, including limited Saturday hours. Regular in-person attendance is essential.
Qualifications
 High School Diploma or equivalent (Associate degree or higher preferred)
 1-2 years of supervisory and management experience
 Excellent verbal and written communication skills
 Proficiency in Point of Sale systems, Microsoft Office, and other relevant software
 Valid driver's license, auto insurance, and personal vehicle
 Must be at least 18 years of age (19 in Alabama)
 Ability to pass a background check, including motor vehicle report
Preferred Skills And Experience
 Leadership experience in sales or customer service
 Retail, sales, or financial industry background
 Bilingual in English and Spanish (may be required for certain locations)
Physical Requirements
The role frequently requires the ability to remain in a stationary position, move freely inside and outside the store, and operate office equipment such as computers and keyboards.
What We Offer
 Comprehensive new hire training program
 Ongoing professional and personal development opportunities
 Competitive benefits package including:
 Medical, Dental, and Vision coverage
 401(k) with company match
 Life insurance and disability options
 Flexible Spending Accounts and Health Savings Accounts
 Wellness programs and retail discounts
 Pet insurance options
Our Commitment To Diversity And Inclusion
We're dedicated to fostering a diverse, inclusive workplace where all team members can thrive. We actively seek talent from various backgrounds and are committed to creating an environment where everyone feels valued and empowered to reach their full potential.
About Us
We are a leading retailer of financial services catering to unbanked and underbanked consumers. With over 1,700 retail locations and online products available in 20+ states, we're committed to providing accessible short-term financial services to those who need them most.
Join our team and be part of a company that values growth, innovation, and exceptional customer service. We look forward to hearing from you!
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Employment Type: Full-Time
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