Clinical Appeals Specialist II - RN (REMOTE)

Essential Duties and Responsibilities: include the following. Other duties may be assigned. • File medical necessity and level of care appeals using InterQual and CMS guidelines as needed. • Monitor clinical appeal processes for issues and trends and provide guidance and feedback to related departments as needed... • Track and manage clinical denials using current tools (manuals, training programs). • Identify patterns and trends in denials; communicate to appropriate persons. • Maintain documentation regarding all payor resources regarding denials and appeals processes. • Understand and apply CHS 10-Step Appeal Process for denied claims. • Know medical necessity criteria for outpatient testing and procedures. • Follow and enforce accepted safety practices for patients and the hospital. Report safety hazards and initiate appropriate action. Participate in safety instructional programs. • Observe excellent customer service skills when dealing with patients, families and/or significant others, outside vendors, coworkers, and physicians. • Provide education to staff as appropriate. • Document all actions accordingly by documentation standards within Artiva, HMS and other business office systems as required. • Be familiar with policy and procedure manuals and other reference materials. • Ensure confidentiality of all patient accounts by following HIPAA guidelines • Perform additional duties as assigned or requested. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge/Abilities: Required • Understanding and utilization of medical necessity criteria for inpatient and outpatient services and procedures. • Understanding of the revenue cycle and the responsibility and goals of each area • Must be able to interact with all levels of hospital administration, physicians and other healthcare team members they impact the revenue cycle • Must be able to follow directions and perform work according to departmental standards and must be able to function effectively under stressful conditions. • Excellent writing and communications skills as well as effective organizational skills a must. Reasoning Ability: Ability to define problems, collect data, validate data, establish facts, and draw valid conclusions Computer Skills: Required • Microsoft office Education/Experience: Required • Must have diploma/degree from an accredited school of nursing • 5 years of clinical nursing experience. • Certificates and Licenses: Current RN license to practice in state Preferred • Utilization review and/or case management experience

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