Work from Home Customer Service Representative

About us

We are professional, agile and professional...

Our work environment includes:
• Modern office setting
• Food provided
• Work-from-home days
• Growth opportunities
• Casual work attire
• Relaxed atmosphere
• On-the-job training
• Flexible working hours
• Safe work environment
• Lively atmosphere

## Job Summary

We are seeking a work from home Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting additional products or services.

## Duties

• Answer incoming customer calls a professionally

• Assist customers with product information, pricing, and availability etc

• Upsell products or services to increase revenue if necessary

• Resolve customer complaints in a calm and professional manner

• Maintain customer records and update account information as needed

## Skills

• Proficient in data entry with attention to detail

• Excellent verbal and written communication skills in English; Bilingual proficiency is a plus

• Strong customer service orientation with the ability to handle various customer personalities

• Sales experience preferred for upselling opportunities ( not required)

• Ability to effectively communicate and demonstrate phone etiquette

Job Types: Full-time, Part-time, Contract

Pay: $12.00 - $21.00 per hour

Expected hours: No less than 15 per week

Benefits:
• Flexible schedule
• On-the-job training
• Work from home

Shift:
• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Work Location: Remote

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