Remote Live Chat Support

Summary:

We are seeking a dedicated and customer-focused individual to join our team as a Live Chat Support representative. In this role, you will be responsible for providing real-time assistance to customers through our online chat platform. If you have excellent communication skills and a passion for helping others, we want to hear from you...

Responsibilities:

Respond to customer inquiries and provide support through live chat

Assist customers with product information, troubleshooting, and order processing

Resolve customer issues and complaints in a timely and professional manner

Escalate complex issues to the appropriate department for further assistance

Maintain accurate records of customer interactions and transactions

Qualifications:

Excellent written and verbal communication skills

Strong problem-solving abilities and attention to detail

Ability to multitask and prioritize in a fast-paced environment

Previous customer service experience is a plus

Proficiency in typing and navigating online platforms

Apply Job!