Inbound Customer Service Agent-Bodewell (Remote)

Employer Industry: Home Appliances

Why Consider This Job Opportunity...
• Salary up to $15.00/hour plus incentives based on quality scores, paid weekly
• Paid on-the-job training and mentoring provided
• Work-from-home opportunities with equipment supplied by the employer
• No weekend shifts, promoting work-life balance
• Comprehensive benefits including medical, dental, vision, and prescription coverage from day one
• Opportunities for career growth and advancement within the organization

What To Expect (Job Responsibilities)
• Provide direct support to GE Appliances owners, focusing on sales and service inquiries
• Resolve customer issues through troubleshooting, sales, service, and referrals
• Create, update, and retrieve owner records to log complaints and resolutions
• Provide feedback to improve training materials and processes
• Adhere to safety policies to maintain a safe work environment

What Is Required (Qualifications)
• One year of relevant experience in a customer service or sales environment
• Strong initiative and ability to follow through on owner issues
• Excellent concentration and attention to detail in daily activities
• Proficient verbal, written, and interpersonal skills for effective communication
• Familiarity with web-based systems and MS Office Suite

How To Stand Out (Preferred Qualifications)
• Experience with troubleshooting and resolving customer inquiries in a fast-paced environment
• Ability to navigate multiple systems simultaneously
• Previous experience in a remote work environment

#HomeAppliances #CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion

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