Doordash Remote Jobs customer support Associate (Entry Level)
Posted 2025-04-06
Remote, USA
Full-time
Immediate Start
DoorDash is seeking a motivated and customer-focused individual to join our team as a Customer Support Associate. This entry-level role is perfect for someone who is passionate about helping others and eager to grow within a dynamic company.
Key Responsibilities... ⢠* Provide exceptional customer service via phone, email, and chat. ⢠* Resolve customer inquiries and issues promptly and effectively. ⢠* Assist with order tracking, account management, and troubleshooting. ⢠* Collaborate with team members to improve customer support processes. ⢠* Maintain accurate records of customer interactions and feedback. ⢠Required Skills and Qualifications: ⢠* High school diploma or equivalent; associate or bachelor degree preferred. ⢠* Excellent communication skills, both written and verbal. ⢠* Strong problem-solving abilities and attention to detail. ⢠* Ability to work independently and as part of a team. ⢠* Proficiency in basic computer applications (e.g., MS Office, CRM software). ⢠Experience: ⢠* Previous customer service experience is a plus but not required. ⢠* Familiarity with DoorDash services and platform is advantageous. ⢠Working Hours: ⢠* Full-time position with flexible hours. ⢠* Availability to work evenings, weekends, and holidays as needed. ⢠Knowledge, Skills, and Abilities: ⢠* Strong empathy and interpersonal skills. ⢠* Ability to multitask and manage time effectively. ⢠* Adaptability to a fast-paced, changing environment. ⢠Benefits: ⢠* Competitive salary and comprehensive benefits package. ⢠* Opportunities for career growth and development. ⢠* Remote work flexibility. ⢠* Employee discounts on DoorDash orders. ⢠Why Join DoorDash: ⢠* Be part of a leading tech company revolutionizing the food delivery industry. ⢠* Work in a collaborative and inclusive environment. ⢠* Contribute to meaningful projects that impact millions of customers. ⢠How to Apply:Interested candidates can apply online through the DoorDash careers page at DoorDash Careers.
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