Virtual Customer Service Representative

Job description

We are looking for someone with empathy to deal with customers in difficult life transitions. We need someone with amazing customer service skills, the ability to multi-task, and a friendly voice on the phone.

This is a great position in the growing Self Storage industry. We are looking for individuals who want to work remotely from home full-time.

JOB RESPONSIBILITIES
Include but is not limited to:
• answering phones
• guiding customers through selecting the correct unit size for their needs
• providing excellent customer service and basically being a grown-up
• you need a working computer, stable internet, and a quiet work environment

We operate between 9am Eastern and 8pm Eastern Monday - Sunday. Please expect to work weekends. We will guarantee at least one weekend off a month. This is a full time position with two days off a week . We can accommodate some schedule requests.

SUPER BORING DETAILS

Other duties as assigned
• The position requires you to work... alone.
• Applicants who can manage their time, perform their work without supervision, and support and assist customers with professionalism will be considered.

REAALLY BORING DETAILS

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must
be met by an employee to successfully perform the essential functions of
this position. Reasonable accommodations may be made to enable
individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly
required to talk or hear. The employee must be able to sit and stand for long
periods. The employee frequently is required to use hands or fingers to
operate equipment, handle or feel objects, tools, or controls. The employee
is also required to stand; walk; sit; and reach with feet, hands, and arms.

Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate but can vary with the worksite environment.

YOU ARE STILL READING THIS? WAY TO GO!
NOTE
This is a contract labor position, as such, you need to provide your own tools (computer/internet) for the job.

To finish the application, please continue here: https://s.surveyplanet.com/riktmch6

Job Types: Full-time, Contract

Pay: $13.00 - $14.50 per hour

Shift:
• Day shift
• Nights
• Weekends

Weekly day range:
• Monday to Friday
• Weekends

Work setting:
• Remote

Application Question(s):
• Why are you excited about this job?

Education:
• High school or equivalent (Preferred)

Work Location: Remote

Job Type: Full-time

Shift:
• Evening shift
• Morning shift

Work Location: Remote

Apply Job!