Remote Online Chat Agent

We are seeking a Remote Online Chat Agent to join our team in Springfield, MO 65802. As a chat agent, you will be responsible for providing excellent customer service and support through online chat platforms.
Responsibilities
• Respond to customer inquiries and provide support through online chat...
• Assist customers with product information, order status, and issue resolution
• Maintain a positive and professional attitude while interacting with customers
• Document customer interactions and follow up as needed
• Meet or exceed performance goals for response time and customer satisfaction
Qualifications
• Excellent written communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Customer service experience preferred
• Proficiency in typing and navigating online chat platforms
• High school diploma or equivalent

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