Remote Customer Chat Support Specialist
Posted 2025-04-06Our client, an online retail website, is seeking friendly and reliable individuals to join our team as Live Chat Assistants for various businesses. As a Live Chat Assistant, you will be responsible for responding to live chat messages on the company's website or social media accounts. This includes providing customer service, answering inquiries, providing sales links, and offering discounts... This is a remote position, allowing you to work from anywhere with a reliable internet connection.
Responsibilities:  Respond to live chat messages in a timely and professional manner  Provide exceptional customer service  Answer customer inquiries and provide accurate information  Provide sales links and offer discounts  Meet and exceed performance targets
Requirements:  Must have access to a laptop, phone, or tablet  Must have a reliable internet connection  Basic English writing skills  Able to work in a fast-paced environment  Ability to multi-task and prioritize effectively  Must be available to work flexible hours
Skills/Experience:
 No previous experience is required, as full training will be provided
 Excellent communication and interpersonal skills
 Strong typing and computer skills
 Ability to work independently and as part of a team
If you are looking for a remote position with flexible hours and have a passion for providing exceptional customer service, then we encourage you to apply for this opportunity. Live Chat Assistants are currently in high demand, and we are seeking individuals who are ready to start immediately.
Company Description:
Matrix Recruiters is a leading recruiting agency that specializes in online and ecommerce brands nationwide. Founded with the goal of connecting top talent with innovative and growing companies in this industry, Matrix Recruiters has developed a reputation for excellence in matching skilled professionals with exciting career opportunities
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