Aetna Remote Customer Service Rep Opportunity - Apply Now
Posted 2025-04-06Aetna is a well-known health insurance company that has been providing health care benefits to millions of people for many years. We are committed to helping people live healthier lives by providing them with the resources and support they need to make informed decisions about their health and well-being.
Job Title: Remote Customer Service Representative
Job Description:
We are currently seeking a Remote Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members over the phone and through various digital channels. You will assist members with inquiries about their benefits, claims, and other related issues. This position offers the flexibility to work remotely from the comfort of your own home.
Responsibilities:  Respond to member inquiries in a timely manner  Provide accurate information about benefits and claims  Assist members with resolving issues and concerns Â... Document all interactions in our customer service database  Adhere to all compliance and quality standards
Qualifications:  Previous customer service experience  Excellent communication and interpersonal skills  Ability to work independently and as part of a team  Strong problem-solving skills  High school diploma or equivalent
Key Competencies:
 Attention to detail
 Empathy and compassion
 Adaptability and flexibility
 Strong work ethic
Benefits:
Working as a Remote Customer Service Representative for Aetna comes with many benefits, including a competitive salary, health insurance, retirement savings plan, paid time off, and career development opportunities. In addition, you will have the flexibility to work from home and maintain a healthy work-life balance.
How to Apply:
If you are interested in joining our team as a Remote Customer Service Representative, please apply on our careers page. We look forward to hearing from you
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