Teleperformance Work from Home Customer Service Representative - Remote Jobs

Join Our Team as a Remote Customer Service Representative!

About Teleperformance:
At Teleperformance, we are leaders in customer experience management, driven by our commitment to excellence and innovation. We provide top-tier solutions that optimize customer interactions across diverse industries. By joining our team, you’ll be part of a dynamic workforce dedicated to exceptional service and support.

Position: Work from Home Customer Service Representative

Why Choose Teleperformance?
• Competitive Pay & Bonuses: Enjoy a competitive hourly wage with opportunities to earn performance-based bonuses.
• Comprehensive Training: We offer a thorough training program to set you up for success in your role.
• Flexible Scheduling: Our flexible scheduling options allow you to balance work and life seamlessly.
• Growth Opportunities: Advance within the company based on your performance and tenure.
• Employee Assistance & Benefits: Gain access to our employee assistance program and additional... benefits.

What You’ll Do:
As a Remote Customer Service Representative, you will be at the forefront of providing stellar customer experiences while working from the comfort of your home. You will:
• Deliver outstanding customer service through phone, email, and chat channels.
• Assist customers with inquiries, troubleshooting, and resolving issues related to our products or services.
• Navigate multiple systems and platforms to document customer interactions and resolutions accurately.
• Educate customers on product features, benefits, and usage to enhance their overall experience.
• Meet or exceed performance metrics, including customer satisfaction, response time, and quality assurance standards.
• Collaborate with team members and other departments to resolve customer issues efficiently.
• Continuously seek opportunities to improve processes and provide feedback to the management team.

Qualifications We’re Looking For:
• High school diploma or equivalent; a college degree is a plus.
• Previous customer service experience in a call center environment is preferred.
• Excellent verbal and written communication skills.
• Proficient computer skills with the ability to navigate multiple systems simultaneously.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently with minimal supervision in a remote setting.
• Flexibility to work various shifts, including evenings, weekends, and holidays as needed.

Apply Today!
Be a part of a dedicated team that makes a difference in the lives of our customers every day. Enjoy the flexibility of remote work and the opportunity to grow with Teleperformance. Apply now to join us as a Work from Home Customer Service Representative

Apply Job!