Customer Service Representative, Remote Opportunity

Employer Industry: Insurance Services

Why Consider This Job Opportunity...
• Salary up to $20/hour depending on experience and location
• Hybrid work option available for flexibility
• Opportunity for career advancement and growth within the organization
• Competitive benefits including Medical, Dental, Vision, and Life insurance
• Supportive and collaborative work environment with on-the-job training
• Chance to work with experienced insurance professionals

What To Expect (Job Responsibilities)
• Handle incoming calls and provide customer service to agents and carriers in a high call volume environment
• Maintain a thorough knowledge of clients' products, services, and promotions
• Document customer information and communications in the CRM system
• Research and resolve customer inquiries and issues effectively
• Collaborate with team members and other departments to ensure timely completion of tasks

What Is Required (Qualifications)
• High school graduate or equivalent education
• Minimum of 1 year of customer service experience
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office and willingness to learn new software

How To Stand Out (Preferred Qualifications)
• Experience in the insurance industry or with insurance products
• Demonstrated ability to work in a fast-paced environment
• Familiarity with CRM systems and document management processes
• Strong interpersonal skills and ability to work collaboratively in a team

#InsuranceServices #CustomerService #CareerOpportunity #HybridWork #CompetitiveBenefits

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