Remote HRIS Support Specialist - Tier 1

Role and Responsibilities:

The ideal candidate must be a quick learner with technical aptitude skills. In this role, HRIS support and guidance will be provided to our clients...
• Provide client support for the HRIS system
• Serve as point of contact for HRIS products. Assist’s Team with maintaining data integrity, configuration changes and testing.
• Research, troubleshoot and resolve system issues with Client.
• Participate in HR projects involving future HRIS product implementation, Partner Groups, new functionality and process improvements.
• Develop and maintain HRIS procedures, guidelines, and documentation.
• Perform other duties as assigned

Qualifications, Education and Skills Requirements: • Bachelor’s Degree in Information Technology, Human Resource Management, Business Administration, or related field. • Minimum of 2 years of HRIS system administration experience with the UKG Ready platform. • Experience creating and maintaining documentation for system usage. • Strong analytical and problem-solving skills. • Must be detail oriented and a self-starter. • Experience in a client service environment handling multiple external clients and ability to present ideas and programs • Excellent written and verbal communication skills • Excellent interpersonal and technical support skills • Excellent organizational skills and attention to detail • Proficient with Microsoft Office Suite or related software (experience with Excel V-lookup is particularly helpful)

Preferred Skills:
• Professional Human Resource and/or Benefits certifications (e.g., PHR, SHRM-CP, CEBS

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