Settlement Ops Analyst II (Remote)
Posted 2025-04-06About Blackhawk Network
Blackhawk Network (BHN) is the leader in global branded payment technologies. We strengthen relationships between brands and their customers, employees, and partners by transforming transactions into connections. BHNÂs portfolio includes: Gift Card & eGift products, promotions and distribution that grow revenue faster; Rewards & Incentives that build loyalty and... acquisition and are integrated into todayÂs leading platforms; and Payments that enable businesses and customers to access and disburse funds in convenient and innovative ways. BHNÂs network spans across the globe with over 400,000 consumer touchpoints. Learn more at BHN.com.
This position may be performed remotely anywhere within the United States except for within the States of Alaska, North Dakota, or South Dakota. Employees located within 50 miles of a BHN office will be considered a ÂHybrid employee and are required to come into the office 2 days per week based on office schedule.
Overview
The Settlement Operations Analyst II will be responsible for ensuring that technical and platform needs are met with in the aggregated content. This person will work closely with various Business stakeholders to understand constraints, requirements, and prioritization, and will partner with IT on the grooming and the implementation of those requirements. Ability to effectively organize workload to move multiple projects forward at the same time while keeping communication open cross functionally will be critical for success. This position will report to the Manager of Settlement Operations.
Responsibilities
 Performs balancing of the issuing application and applications which interface to it
 Performs daily funding reconciliations for the transactional activity to support our third party partners including sponsor bank balancing
 Refers and resolves outstanding funding account items to be cleared within department standards
 UAT participation and validation for new projects
 Performs quality control reviews on completed reconciliations to ensure accuracy and completeness
 Perform monitoring and validation within the platforms to ensure processing was timely and complete; manage exceptions start to finish with responsible parties
 Perform reconciliation and analysis on current recons with business reported issues
 Manage reconciliation issues internally and externally to insure timely resolution
 Communicate internally and externally in order to resolve issues
 Reports statistical information on monthly transaction volumes
 Evaluates existing operating procedures and recommends modifications to improve quality, controls and efficiency
 Maintains adequate documentation of processes, procedures and internal controls
 Data integrity management through exception processing
 Initiate departmental process review to identify and determine areas of improvement
 End-to-end understanding of Settlement and Accounting processes
 Competency in Microsoft Office and Excel is required
 Effective communication skills  can communicate effectively in writing or orally with technical and non-technical team members both internally and externally
 Patient, diplomatic and collaborative working with cross functional teams
 Possess a high degree of initiative, self-motivation and resourcefulness
 Superior organization skills with excellent attention to detail
 Ability to work independently with minimal supervision under rigid time constraints
 Strong teamwork and customer service skills
 Design new processes and making recommendations for improvements on current processes
 Should be subject matter expert in certain areas (able to lead/train others and answer questions for level 1 folks)
 Should be proactive instead of reactive (Not waiting until manager or others ask for updates or follow up)
 Able to lead partner facing meetings and drive stakeholders to the end result needed
Qualifications
Requirements:  Minimum education requirement is Bachelor's degree optimally with a major in Business Administration or related field.  4+ years experience as a data analyst; must have good reconciliation skills and be able to work with and manipulate large quantities of data  Experience performing high level data analysis; needs to have a general understanding of databases and structures and must enjoy working with data  Strong competency in Excel, Access, Visio  Resourceful and a self-starter with immense attention to detail and follow through  Ability to understand end to end processes  Outstanding communication and interpersonal skills; can communicate effectively in writing or verbally with technical and non-technical team members  Patient, diplomatic, and collaborative
Benefits
Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $57,530.00 to $74,800.00
Salary Range for California Residents Only: $70,760.00 to $92,000.00
Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2024, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.
EEO Statement
Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other ÂFair Chance laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of PhiladelphiaÂs ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104
Apply Job!