Amazon Jobs Locker+ Customer Service Associate
Posted 2025-04-06Position: Locker+ Customer Service
Job Overview...
Join the dedicated team at Amazon that ensures the return and pickup of packages is convenient for our customers at our Locker+ retail locations. We are looking for associates who are ready to provide excellent customer service, have a positive attitude, and thrive in a dynamic environment. Associates at Locker+ locations go beyond assisting with customer ordersÂthey connect personally with our customers and enhance their experiences.
Duties & Responsibilities
 Receive, pick, and stow customer orders: Process returns and prepare for delivery.
 Assist customers: Address customer questions and solve problems.
 Maintain a clean workspace: Ensure the workspace is safe and organized.
 Manage Locker+ location: Handle responsibilities including opening and closing the site.
 Use technology: Sort, scan, and prepare orders using smartphones and handheld devices.
 Receive truck deliveries: Assist in unloading and organizing incoming packages.
Physical Requirements
 Lifting: Perform physical labor including lifting up to 49 pounds, with or without reasonable accommodation.
 Standing and walking: Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation.
 Moving items: Use carts, dollies, hand trucks, and other equipment to move items around.
 Stairs: Go up and down stairs (where applicable).
 Availability: Work part-time between 8:30 a.m. and 9:30 p.m., with schedules varying week to week.
Work Environment
 Safety: Safe working conditions are a priority.
 Surroundings: Work behind a counter in various locations such as Whole Foods Market, partner retailers, or warehouse lobbies.
 Activity: Be on your feet for most of your shift, helping customers and sorting packages.
 Temperature: Work in climate-controlled environments.
 Noise level: Experience minimal noise, similar to a grocery store.
 Dress code: Wear comfortable, closed-toe shoes; protective safety footwear is required in select units. Amazon provides a $110 Zappos gift code for shoe purchase.
Why YouÂll Love Amazon
 Work-life balance: Jobs that fit any lifestyle with nearby locations, great pay, and supportive teams.
 Schedule flexibility: Options include full-time, reduced-time, or part-time, with the possibility of additional hours.
 Shift options: Variety of shifts available, including overnight, early morning, day, evening, and weekend. Four-day workweeks and three-day weekends are possible.
 Anytime Pay: Instantly cash out up to 70% of earnings immediately after shifts (for select groups).
Our Workplace
 State-of-the-art facilities: Modern, clean, and well-organized warehouses.
 Safety: Protective gear provided, and daily safety tips shared.
 Inclusive culture: DEI programs and affinity groups available.
 Team environment: Small and large teams that support each other.
Career and Benefits
 New skills: Learn the latest Amazon technology, including handheld devices and robotics.
 Career advancement: Free training, development programs, and tuition support available.
 Comprehensive benefits: Pay and savings options, healthcare, and peace of mind for you and your family.
Requirements
 Candidates must be 18 years or older.
 Ability to understand and adhere to all job requirements and safety guidelines in English
Apply Job!