Remote Crisis Chat & Text Specialist
Posted 2025-04-06Employer Industry: Non-Profit Mental Health Services
Why Consider This Job Opportunity...
 Salary up to $24.04/hr for individuals with graduate degrees
 $1.75/hr overnight shift differential for hours worked between 10 pm - 5 am Pacific Time
 Comprehensive benefits package valued at over $9,500 per year, including health, dental, vision, and life insurance
 Opportunity for professional growth and extensive training in crisis intervention
 Work remotely with support from supervisors during crisis contacts
 Flexible scheduling with a focus on work-life balance
What To Expect (Job Responsibilities)
 Respond to crisis chats and texts, providing emotional support and crisis intervention
 Assess individuals for suicide risk and develop safety/action plans
 Document interactions accurately in an electronic health record system
 Research community resources to assist clients and follow up as necessary
 Participate in ongoing training and workshops to stay updated on best practices
What Is Required (Qualifications)
 Must meet Qualified Mental Health Associate requirements
 Knowledge of crisis intervention techniques
 Strong empathy and communication skills
 Ability to handle high-stress situations and demonstrate emotional stability
 Proficient in technology, including computers and telecommunication systems
How To Stand Out (Preferred Qualifications)
 Graduate degree in psychology, social work, or a behavioral science field
 ASIST certification or CADC certification
 Relevant crisis intervention experience
 Experience in a call center environment
 Veterans are preferred
#MentalHealthSupport #CrisisIntervention #RemoteWork #NonProfit #CareerOpportunities
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