Customer Service Representative ( USA ONLY )

Customer Service Representative ( USA ONLY )
$20 - $25 an hour - Full-time/Part-Time

Job description

We are seeking a dedicated Customer Service Representative to join our team. In this role, you will respond to customer inquiries and provide detailed information about our booking and services. Your responsibilities will include handling orders, addressing complaints, and ensuring a positive customer experience through various communication channels (phone, email, chat). Strong communication skills and problem-solving abilities are required.

Responsibilities: • Perform clerical work according to standard procedures • Answer and transfer phone calls, greet customers, update reception logs, process faxes and unassigned e-mails. • Input customer information accurately and assist customers as needed.

Skills/Experience Desired:
• High school diploma or GED
• Competency in email, Excel, Word, Calendars, etc.
• Systematic and capable of organizing multiple jobs/activities at a time
•... Ability to problem solve in a timely manner
• Ability to produce well organized, documented job files
• Ability to maintain professional conduct, organization, and communication skills

Interested candidate should apply using the link below https://forms.gle/1bTDghk2uTLs413Z7

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