Partnership Executive-Client Relationship Management
Posted 2025-04-06Description:
 Effectively utilize Project Management skills to manage concurrent efforts in service delivery
 Provides credible process design consulting and procedure documentation across all types of Property Casualty and Employee Benefit Operations
 Act as the primary point of contact in coordinating client communication
 Support Business Development and/or Service Delivery in relevant client meetings and communications
 Identify trends in service delivery to be proactive in client service delivery management
 Develop and deliver both internal and external client Executive Level presentations as needed
 Incorporate Voice of the Client and feedback into improving the client experience
 Seek Win/Win solutions for service delivery which meets the best interest of client and ReSource Pro
 Partners with sales in developing strategic account management plans and revenue growth opportunities
Requirements:  BachelorÂs degree required; master's preferred  10 + years' experience... in P&C and/or Employee Benefits insurance industry either in the MGA/RGA and/or carrier space  10+ years' in a customer facing role  5+ years' in an operational leadership role  Experience in leading change management and planning cultural transformations  Extremely high degree of professionalism with the ability to relate to professionals at all levels  Confident public speaking skills  Ability to foster collaboration with multiple stakeholders across different countries, time zones, and business areas  Escalation and conflict management skills
Benefits:
 100% paid employee health insurance on Day 1
 Eligible for all medical, dental, and vision benefits on Day 1
 Remote & Hybrid work available.
 401k with employer match, vested on Day 1
 Generous PTO plan with paid holidays + floating holidays
 Development and growth opportunities
 Comprehensive wellness program and prioritization of employee health
 Fun and teamwork-oriented work environment
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