Part-time Program Coordinator, Work & Travel program

Are you familiar with the Work & Travel program? Have you worked alongside international students working seasonal jobs during the summer? Are you interested in cultural exchange? Are you a good organizer, someone who can figure things out quickly, likes to research, and offer help & support to those who might need it?

This part-time position is for a self-starter, who desires to work... independently from home; but has the strong values of dedication and commitment to working together for the greater good; knowing that you are a contributor to something that changes lives globally.

Job Qualifications: • Must be willing to work from home during typical daytime business hours • Organizational skills, strong attention to detail, excellent communication skills, self-motivated, and a desire to learn are required • Excellent problem-solving skills & multi-task oriented • Strong written and verbal communication required • Work independently with minimal supervision; self-starter • Must be friendly, helpful, and desire to work with international university-level participants from around the world • Strong customer service skills and desire to provide top-notch service to our participants • Strong computer skills; MS Office, Word & Excel, Skype, Zoom, Gmail/Google Drive, Trello, and WhatsApp • Home computer with MS Office and high-speed internet, printer, scanner, and unlimited nationwide telephone calling plan

Job Details:
• This is a long-term year-round part-time position; approx. 5-20 hours weekly
• Working remotely, from home
• Monday – Friday required, but also must be flexible for occasional emergencies outside regular office hours
• Making a “difference in the world” through intercultural exchange

Job Duties:
• You will be communicating daily via email, WhatsApp, and phone with international participants and your team
• You will be conducting participant interviews via Skype to approve them for the program.
• Administrative; excellent communication skills; as well as prompt and organized completion of paperwork or designated tasks.
• Strong computer skills and email management
• Support international participants’ questions and issues about living and working in the USA.
• Excellent customer service; attentive response time; mediating when necessary; resolving issues diplomatically
• Ensure all program and government requirements are fulfilled
• Assist with organizing and coordinating housing options in various towns or cities for the international participants prior to their arrival
• Effectively communicating on a daily basis with your team, employers, and participants
• Must be impartial and diplomatic to help resolve issues; gather facts, review the situation, and assist with the best resolution

Cultural Homestay International (CHI) is a non-profit educational organization founded in 1980. We are a designated Department of State sponsor for the Work & Travel program. For over 40 years, more than 300,000 students and young adults from over 130 countries have come to our shores to participate in CHI's educational and cultural programs, including Academic Year High School exchange, short-term Group Homestay, Au Pair child-care, Internship training, Work & Travel, and Camp Counselor. http://www.chinet.org

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 5 – 20 per week

Schedule:
• Day shift
• Monday to Friday
• Weekends as needed

Location:
• Missouri (Required)

Work Location: Remote

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