Part Time Customer Care Associate - 100% Remote

Employer Industry: Consumer Products and Distribution

Why Consider This Job Opportunity...
• 100% remote position with flexibility to work from home
• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Develop valuable customer service and communication skills
• Engage in a fast-paced, dynamic team atmosphere
• No previous experience required, making it accessible for entry-level candidates

What To Expect (Job Responsibilities)
• Process incoming orders and respond to customer inquiries efficiently using SAP
• Resolve customer inquiries through various support tools and effective communication
• Maintain high standards of service by meeting department scorecards and metrics
• Build and manage relationships with customers to enhance retention and satisfaction
• Conduct safe and responsible interactions with the public

What Is Required (Qualifications)
• High school diploma or equivalent required
• Basic PC skills using MS Office and various computer programs
• Must be results-oriented with strong verbal and written communication skills
• Ability to multi-task and meet deadlines in a fast-paced environment
• Sound judgment and problem-solving skills

How To Stand Out (Preferred Qualifications)
• Bachelor’s degree in a related field and/or equivalent training and work experience
• 1-2 years of previous experience in a customer service role
• Experience in the consumer products or distribution industry

#CustomerService #RemoteWork #CareerOpportunity #EntryLevel #ConsumerProducts

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