Supervisor - FEMA remote call center (temporary)
Posted 2025-04-06Employer Industry: Emergency Management Services
Why Consider This Job Opportunity...
 Salary up to $58,000.00
 Opportunity for career advancement and growth within the organization
 Supportive and collaborative work environment focused on helping disaster survivors
 Comprehensive benefits package, including health insurance and retirement savings plan
 Flexibility to work an eight-hour shift across various time slots, including weekends
 Commitment to diversity and support for military service members and veterans
What To Expect (Job Responsibilities)
 Supervise call center staff to ensure adherence to quality standards and procedures
 Interview and recommend hiring and promotion of contact center staff
 Develop work schedules and assign duties to ensure operational efficiency
 Evaluate job performance of employees and recommend appropriate personnel actions
 Provide training and coaching sessions to direct reports to identify development opportunities
What Is Required (Qualifications)
 Associate degree or equivalent combination of education, technical training, or work experience
 U.S. Citizenship
 Proficient in Microsoft Office Suite
 3-5 years of relevant professional experience
 Excellent organizational, written, and verbal communication skills
How To Stand Out (Preferred Qualifications)
 Experience supporting FEMA or similar emergency management organizations
 Bachelor's degree in a related field
 Ability to manage a high level of confidentiality
 Experience working in fast-paced, deadline-oriented environments
 Strong team collaboration skills
#EmergencyManagement #CallCenterLeadership #CareerOpportunity #VeteranSupport #CompetitivePay
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