Apple At Advisor

Join Apple as an At Home Advisor

About the Job...

Are you passionate about delivering excellent customer service? Do you enjoy solving technical issues and helping people? If so, you might be the perfect fit for our Apple At Home Advisor position. As an Apple At Home Advisor, you’ll be part of a team that provides world-class technical support to our customers from the comfort of your own home.

Responsibilities
• Provide exceptional customer service by helping customers with technical issues and product inquiries.
• Troubleshoot and resolve technical problems across a range of Apple products, including iPhone, iPad, Mac, Apple Watch, and more.
• Communicate effectively with customers to understand their needs and provide appropriate solutions.
• Document customer interactions and technical issues accurately.
• Stay up-to-date with the latest Apple products, services, and processes.

Requirements
• Strong technical aptitude and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage your time effectively.
• Access to a quiet, private workspace with a reliable internet connection.
• Previous customer service experience is a plus, but not required.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Benefits
• Competitive salary and performance-based incentives.
• Opportunities for career growth and advancement within Apple.
• Comprehensive training and ongoing support.
• Access to Apple’s employee discount program.
• Health and wellness benefits.
• Work from the comfort of your own home.

How to Apply

If you’re ready to join a team that values innovation, collaboration, and customer satisfaction, we’d love to hear from you. Apply now by submitting your resume and a cover letter detailing your relevant experience and why you’d be a great fit for the Apple At Home Advisor role. Click the link below to start your application:

Apply Now

Equal Opportunity Employer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant here

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