Virtual Customer Service Representative

Posted 2025-04-05
Remote, USA Full-time Immediate Start

We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Qualifications...

· Previous experience in customer service, sales, or other related fields

· Ability to build rapport with clients

· Ability to prioritize and multitask

· Positive and professional demeanor

· Excellent written and verbal communication skills

Work from home! Awesome CEO, opportunity for advancement and great income earning potential!
• Increase sales with national accounts
• Generate new sales in prospective accounts
• Achieving sales goals and executing sales plans within an assigned sales territory and/or account
• Conduct periodic account base adjustment to add new accounts or delete existing accounts
• Support outside sales generating new sales within territory
• Maintain existing relationships with assigned accounts
• Implementing new sales and business activities with key accounts
• Enhance clients' existing customer accounts by phone
• Grow and leverage sales within assigned business accounts
• Maintain all account features on all brokerage accounts
• Grow the company through prospecting new clients and performing account management on existing assigned accounts
• Placing insurance on assigned accounts
• Advance regional sales efforts for national accounts
• Supervising and coaching account managers and account executives
• Develop existing accounts and seek new business
• Answer all customer inquiries from assigned accounts
• Provide marketing and field sales support for national accounts
• Maintain an existing account database of companies to achieve sales quota
• Close major accounts to achieve budgeted sales goals
• Provide sales, administrative and account service support

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