Customer Service Associate (Remote Role)
Posted 2025-04-06Employer Industry: Financial Services
Why Consider This Job Opportunity...
 Salary range from $39,400 to $58,500, with potential for yearly bonuses
 Comprehensive benefits package including medical, dental, vision, life insurance, and retirement plans
 Opportunities for career advancement and professional development
 Fully remote position with flexible work arrangements
 Supportive work environment that values diversity and inclusion
 Access to tuition assistance for further education and industry designations
What To Expect (Job Responsibilities)
 Provide information to policyholders, beneficiaries, and family members regarding insurance products
 Receive, evaluate, and respond to customer inquiries, ensuring a high level of service
 Utilize computerized systems for tracking customer interactions and managing inquiries
 Promote alternative products and services based on customer needs
 Handle calls and transactions independently while escalating issues as necessary
What Is Required (Qualifications)
 1-3 years of customer service experience with strong transaction processing skills
 Ability to learn and retain technical information quickly
 Excellent oral and written communication skills
 Proven dependability and reliability in attendance
 Strong organizational and prioritization skills
How To Stand Out (Preferred Qualifications)
 College degree or equivalent business/military experience
 Strong people skills with a customer-centric mindset
 Proven self-motivation and active listening abilities
 Experience in a fast-paced service center environment
 Familiarity with window-based applications and internet navigation
#FinancialServices #CustomerService #RemoteWork #CareerGrowth #InsuranceIndustry
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