Part-Time Call Center Representative – Work from Home at TeleConnect Solutions

Job Description

TeleConnect Solutions is seeking a motivated and customer-focused Part-Time Call Center Representative to join our dynamic team. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional service and support. This remote position offers flexible working hours, making it ideal for individuals seeking a work-life balance. If you... have excellent communication skills, a passion for helping others, and a desire to work in a positive and supportive environment, we want to hear from you!

Job Type

Part-time, Remote Position

Working Hours

Flexible working hours, typically 20-25 hours per week

Responsibilities
• Answer inbound calls and respond to customer inquiries
• Provide accurate information about products and services
• Resolve customer issues and complaints in a timely manner
• Document customer interactions and update account information
• Follow up with customers to ensure satisfaction
• Maintain a high level of professionalism and courtesy
• Adhere to company policies and procedures
• Assist with other tasks as needed

Benefits
• Competitive hourly salary range ($25-$45 per hour)
• Flexible work schedule
• Remote work opportunity
• Supportive and positive work environment
• Dental coverage
• Opportunities for career growth and development

Hourly Salary Range

$25-$45 per hour

Job Requirements
• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Ability to work independently and as part of a team
• Proficiency with basic computer applications
• Previous customer service experience preferred
• Reliable internet connection and a quiet workspace
• Must be located in the United States

Basic Educational Requirements
• High school diploma or equivalent

Positive Work Environment

At TeleConnect Solutions, we pride ourselves on fostering a positive and supportive work environment. We believe that happy employees lead to happy customers. Our team is dedicated to providing the best possible service and support to our clients while promoting a culture of respect, collaboration, and continuous improvement. Join our team and experience the difference!

Company Description

TeleConnect Solutions is a leading provider of customer service and support solutions. Our mission is to deliver exceptional service to our clients through our dedicated team of professionals. With a focus on innovation and excellence, we strive to exceed customer expectations at every interaction. Our remote workforce allows us to attract top talent from across the United States, ensuring that we have the best team in place to meet our clients’ needs. At TeleConnect Solutions, we value integrity, accountability, and a commitment to quality. Join us and be part of a company that is making a difference in the world of customer service

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