Healthcare Provider Contracting Representative

Job Title: Provider Contracting Representative

Location:Remote (Supporting CST Time Zone...

Duration:3+months -CONTRACT

Pay- $20

Schedule:

• Training Schedule: 8:00am - 3:30pm CST for the first week.

•Regular Schedule: 8:00am - 4:30pm CST, Monday - Friday.

Job Description:

The Provider Contracting Representative will be responsible for recruiting dental providers to join Cigna’s dental network through outbound calls, negotiating contracts, and processing paperwork. This is a fully remote role with a high focus on phone communication and relationship-building.

Key Responsibilities:

• Outbound Calling (90% of workday): Proactively contact dental providers to recruit them into Cigna's network.

• Relationship Building: Share network options, explain the benefits of joining Cigna, and gain provider interest.

• Negotiation: Negotiate discounts with providers for dental services.

• Contract Processing: Complete the necessary paperwork for providers joining the network and track contacts within internal systems.

• Communication: Deliver exceptional written and verbal communication with providers.

• Adaptability: Switch between projects as per business needs in a fast-paced environment.

• Technology: Set up and troubleshoot equipment with IT support as needed.

Key Qualifications:

Non-Negotiable Skills:

• Excellent Communication: Proficient in both written and verbal communication.

• Attention to Detail: High accuracy in processing contracts and managing paperwork.

• Technical Proficiency: Intermediate to advanced computer skills, including experience with Microsoft Office.

• Focused Work Ethic: Ability to work consistently without distractions in a secure, dedicated home workspace during scheduled hours.

Skills & Experience:

• Phone Etiquette: Experience handling inbound/outbound calls.

• Sales Experience: Prior experience in a sales environment is a plus.

• Organizational Skills: Ability to prioritize multiple tasks in a dynamic, fast-paced setting.

• Problem Solving & Creative Thinking: Strong interpersonal and problem-solving skills.

• Proficiency in MS Office Applications.

• Relationship Management: Capable of fostering collaboration and gaining buy-in from stakeholders.

• Attention to Detail: High level of precision in contract management and data entry.

• Bilingual (English/Spanish): A plus but not required.

• Dental Office Experience: A plus but not required.

Work Environment & Requirements:

• 100% Remote: Must support the CST time zone, working hours 8:00am - 4:30pm CST, Monday-Friday.

• Technical Setup: A hard-wired internet connection with at least 10Mbps Download/5Mbps Upload speeds. Satellite internet is not supported.

• Focused Workspace: Candidates must work from a secure and distraction-free environment.

Education & Certifications:

• Minimum Education: High School Diploma or equivalent.

• Certifications: Proficiency in MS Office applications is preferred

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