Flexible Spending Account (FSA)/HRA Assistant

Flexible Spending Account (FSA)/HRA Reimbursement Assistant

Qualification...
• High school or equivalent (Required)
• US work authorization (Required)

Requirements: • High School Diploma or equivalent • FSA/HRA experience • 1+ year of experience in an office setting or customer service-related environment • Computer software proficiency in the following: Word, Excel, Adobe, Outlook, Access

What you will do

IMS is seeking a FSA/HRA Reimbursement Assistant to join our team. In this role, the selected individual will help in the administration and support of our HRA/FSA, products in the self-funded sector.

Specific responsibilities include, but are not limited to the following
• Provide exceptional service through communication with plan members.
• Process enrollment and claims
• Knowledge and awareness of Federal regulations regarding flex spending accounts
• Perform audits
• Other processes including but not limited to, FSA COBRA communication, internal request for information, preparing and mailing of multiple documents for clients and plan members

A successful candidate will have the following attributes
• High level of personal integrity and ability to maintain confidential information
• Excellent oral and written communication skills and attention to detail
• Demonstrated ability to work with minimal supervision
• Strong organizational skills
• Sense of urgency which drives results
• Interpersonal skills – ability to effectively interact with individuals at all levels within/outside the organization
• Demonstrated problem solving and critical thinking skills
• Ability to work in a team environment
• Dependable and capable of multi-tasking
• Innovative mindset

Who we are

Insurance Management Services (IMS) was formed in June 1983 with a mission of offering unequaled service for the self insured health benefits market. Over the years, due to this commitment to excellence, our organization has continued to grow. We now have three companies providing administration service for over 45,000 covered lives. Our companies, IMS Marketing, IMS Managed Care and OMNI Networks provide turnkey administration service for our clients. Providing complete service in all areas enables us to be more efficient and cost effective for our clients and to properly and accurately respond to any situation which may arise. In addition, our web site allows employers, participants and providers immediate online access to plan and claim data. Over the years we have evolved and grown to meet the demands of a changing market and will continue to do so. What started as a small business with manual claims administration has evolved into a full-service TPA with state-of-the-art automated systems still dedicated to our original mission - unequaled service. For 39 years IMS has been a leader in Health Benefit Administration for employer groups of all sizes. We are locally owned and operated exclusively out of Amarillo, Texas where we offer our employees a positive business environment so that they can, in turn, offer our clients superior service.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 37.5 per week

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:
• 8 hour shift
• Monday to Friday

Supplemental Pay:
• Bonus opportunities

Application Question(s):
• Do you have at least one year of FSA/HRA experience?

Education:
• High school or equivalent (Required)

Experience:
• Flexible Spending Account (FSA)/HRA: 1 year (Required)

Work Location: Remote

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