Admin Assistant, Media Strategy & Activation

Are you known for keeping your cool under pressure? Can you juggle multiple priorities and deliver high quality results? Do you feel comfortable interacting with the most senior levels of management? If you’re nodding your head, then an Admin Assistant position in Customer Engagement, Media Strategy & Activation, at The Walt Disney Company might be right for you.

As part of the Global Marketing... Center of Excellence, you’d be part of a dynamic, fast-paced team that creates outstanding, consumer-first strategies that inform work and engagement that drives relevance, increases affinity and grows demand and sales for our Products, Parks and Experiences. Collectively, we are passionate about creating meaningful relationships with our consumers – and we do this through the power of data, strategic marketing, innovative thinking, world-class content creation, and creative that moves our consumers emotionally and through the commercial funnel. You’d be a key member of a dynamic, fast-paced team that turns every touchpoint into a lasting connection to our iconic franchises and creates a continued love for our Disney brands, stories, and experiences. Join us – apply today!

This position reports to the Vice President, CE-Media Strategy & Activation and also supports the Director of Digital Media Strategy & Activation. The position is based in Celebration, Florida, but also supports the Director and team on the West Coast. The ideal candidate will have a positive attitude with the ability to be proactive, resourceful and flexible in a fast-paced environment.

What You Will Do

You would be responsible for the day-to-day workings of the leader(s) you support and your support is critical to ensuring your leader’s success. There will be endless calendar jockeying and coordination with other executive assistants, expense and labor reports, travel planning, preparing presentations for team meetings, and coordinating team events. Attention to detail, being proactive, having a can-do attitude, being a good problem solver, and being described as a real go-getter make you an ideal candidate for this role. The relationship you form with the executives you support is absolutely critical because that’s what enables you to become a true partner. As the “face” of your executive(s) within The Walt Disney Company, your integrity, dedication and attitude reflect the office, and as such, are a critical component to its success. Every day in this role is different! On any given day, you might:
• Prepare leader for meetings by familiarizing yourself with the relevant topic and project, and help track action items. Immerse yourself into the team and work so that you can inform your executives when you see something they should know;
• Interface directly with other executives and their support teams – your ability to work well with people on all levels is a very important part of your job;
• Work hand-in-hand and form strong partnerships with other assistants;
• Review your leader’s schedule to build-in time to think, to prepare, to travel to their next meeting;
• Book travel, create a multi-city travel itinerary, taking into account time zones, weather delays, traffic and fatigue levels;
• Arranging conference calls/web-based meetings;
• Managing calendars and contacts (including scheduling meetings and calls across time zones requiring significant coordination and follow up)
• Understand the day’s priorities so you can be strategic about how to support the leader and handle urgent matters or email requests
• Be ready to throw the entire schedule out the door when an emergency comes up, then pick it up again when the dust settles
• Handle extremely confidential, sensitive information, remembering that Disney is a publicly traded company
• Maintaining organization systems, daily mail sorting, ordering supplies, photocopying, scanning, and mailing documents
• Starting VTC or conference call meetings. If hosting or joining a group meeting, having the technology ready in advance to jump right into the meeting
• Providing general office and kitchen supplies management support to the team
• Assist with on-boarding new employees – you’ll be the “friendly face” that newbies count on to answer all their questions
• Coordinating and supporting the planning of on-site and off-site events and meetings, managing special projects and events as needed;

Required Qualifications & Skills
• A minimum of 3 years experience in an administrative role and/or equivalent experience;
• Sharp written and verbal communication skills, including strong grammar and a rich vocabulary
• Desire to immerse yourself fully and learn all aspects of your executive’s business;
• Proficient in time management with the ability to multi-task and prioritize deadlines/deliverables
• Strong proficiency with all types of computers, phones and office equipment, as well as, Microsoft Office programs, Coupa, and Concur
• A calm head and steady hand to deal with the unexpected
• “EQ” skills to build bridges, forge alliances and encourage people to want to work with you
• Confidence to learn new programs when necessary; keep up with the ever changing technology
• Complete reliability handling confidential, often highly sensitive information
• Desire to truly be helpful to your leaders and co-workers, to go the extra mile without being asked, to build solid inter and intra-team relationships
• Possess the willingness and ability to identify opportunities and resolve problems independently and demonstrate good judgment in the handling of issues with a sense of urgency
• Some flexibility in your schedule – we value work/life balance, but in a pinch, a bit more time is needed
• Very strong organizational skills and attention to detail
• A highly professional demeanor, positive outlook and a can-do attitude.

Preferred Qualifications
• At least 5 years supporting director-level executives
• Experience at the The Walt Disney Company
• Experience working in Disney Experiences
• Experience working in a large public corporation

Education
• Bachelor’s degree preferred or equivalent experience

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