Customer Support Representative

Customer Support Representative

Duties...

• Conduct outbound calls to customers to provide support and assistance
• Analyze customer needs and provide appropriate solutions
• Resolve customer complaints or issues in a timely and professional manner
• Maintain accurate records of customer interactions and transactions
• Collaborate with other team members to ensure customer satisfaction
• Stay up-to-date with product knowledge and company policies

Qualifications:

• Excellent verbal and written communication skills
• Strong problem-solving and analytical abilities
• Ability to handle difficult or irate customers with patience and professionalism
• Proficient in using customer support software and tools
• Previous experience in a customer service or call center role is preferred
• High school diploma or equivalent required, college degree is a plus

If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team as a Customer Support Representative and help us deliver outstanding support to our valued customers. Apply now!
• This is a fully remote, work-from-home position. You will be provided equipment like computer, headset, etc. Training is paid.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance
• Work from home

Shift:
• Day shift

Work Location: Remote

Apply Job!