Field Service Representative

Pressco Technology | a KESTREL VISION company https://kestrel-vision.com/pressco-2/

FIELD SERVICE REPRESENTATIVE...

Remote | West/Southwest USA | Full-Time

We're looking for an experienced Field Service Engineer to provide technical service and support at our customers’ facilities for our machine vision systems that inspect food and beverage containers on high-speed production lines. This position requires a technical-focused individual with a high attention to detail, capable of working independently.

Responsibilities: • Install new systems and upgrades at customer sites in North & South America. • Perform all mechanical, electrical and pneumatic troubleshooting and integration. • Analyze, evaluate, diagnose, and troubleshoot complex electro-mechanical software based equipment and application problems. • Provide aid, support, and training to our customers in professional manner. • Perform equipment inspections and onsite system audits. • Provide detailed, timely follow up with internal and external customers. • Read schematics, electrical drawings, and system diagrams. • Travel up to 100% is required. • Other job-related duties as assigned.

Required Qualifications: • Bachelors degree in Electronic/Electrical Engineering, Mechanical Engineering, Network Engineering, Computer Technology, or have the equivalent Military Technical Experience, or certified trade training • Excellent computer skills, particularly with Microsoft products • At least 5 years’ experience with the installation, set-up, alignment, commission, and repair of precision electro-mechanical equipment • Experience with wiring termination and cable management • Experience with assembling and building hardware support structures and frames. • Experience with using high speed drills; drilling hardened steel, stainless steel, and concrete; using taps to thread drilled holes; and using mechanical anchors to mount equipment. • Excellent technical skills and detail-orientation • Excellent time management skills • Excellent writing and documentation skills • Excellent customer service skills • Excellent communication skills, especially the ability to breakdown complex subjects. • Ability to be independent and self-directed • Highly adaptable to a fluid schedule and working environment.

Preferred Qualifications: • Bilingual in Spanish and English • High Speed Vision experience or other processor-based inspection system experience (Vision, X-Ray, Infra-Red, Magnetic) • Technical writing experience • PLC programming experience • Technical Support experience • Metal Fabrication and Welding experience

We're an equal opportunity employer. All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by law.

We offer a comprehensive benefits package including:
• 401(k) & 401(k) matching
• Health Insurance
• Dental & Vision Insurance
• Disability & Life Insurance
• Paid Time Off & Holiday Pay
• HSA, FSA
• Annual Bonus
• Employee Assistance Program

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