Live Chat Assistant - Remote Work
Posted 2025-04-06Job Description:
Dollar General is seeking a motivated and detail-oriented Live Chat Assistant to join our team on a part-time basis. This is a remote work position based in Los Angeles, California. As a Live Chat Assistant, you will be responsible for providing exceptional customer service and support through our online chat platform...
- Responsibilities:
- Respond to customer inquiries and provide assistance in a timely and professional manner
- Resolve customer issues and complaints effectively and efficiently
- Provide product information and recommendations to customers
- Collaborate with other team members to ensure a seamless customer experience
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date on product knowledge and company policies
- Assist with other administrative tasks as needed
- Requirements:
- 3 years of experience in customer service or a related field
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to work independently and prioritize tasks effectively
- Proficiency in using online chat platforms and other customer service tools
- Hardworking and resourceful personality traits
- Strong analysis and research skills
- Equal opportunity employer
- Benefits:
- Life insurance
- Disability insurance
- Vision insurance
Working Environment:
At Dollar General, we encourage a culture of ongoing learning and development for personal and professional growth. We provide a supportive and inclusive work environment where employees can thrive and succeed.
Deadline to apply: September 16, 2024
If you meet the requirements and are interested in joining our team as a Live Chat Assistant, please submit your application by the deadline. We look forward to hearing from you!
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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