Work from home customer service Jobs at amazon
Posted 2025-04-06Job Summary
Job Type: Full-time, Part-time...
Salary: $15-20/hour
Company: Amazon
Location: Remote
Benefits: Health insurance, 401(k) matching, Paid time off, Employee discount
Job Description
Amazon is looking for enthusiastic, customer-focused individuals to join our remote Customer Service team. As a Customer Service Associate, you will be a critical part of our mission to deliver timely, accurate, and professional customer service to all Amazon customers. This is a work-from-home position that offers flexibility, allowing you to balance your personal life and work commitments while contributing to one of the worldÂs most customer-centric companies.
Requirements
 High school diploma or GED equivalent
 Minimum of 1 year of customer service experience
 Excellent verbal and written communication skills
 Strong problem-solving abilities and attention to detail
 Ability to work in a fast-paced and evolving environment
 Stable internet connection and a quiet work environment
 Proficiency in basic computer applications
Responsibilities
 Respond promptly and accurately to customer inquiries via phone, email, and chat
 Resolve customer issues and complaints with empathy and efficiency
 Provide detailed information about Amazon products and services
 Maintain thorough and accurate records of customer interactions
 Work collaboratively with team members and other departments to achieve customer satisfaction
 Adhere to company policies and guidelines
Benefits
 Health insurance (medical, dental, and vision)
 401(k) matching
 Paid time off and holidays
 Employee discounts on Amazon products
 Opportunities for career advancement and growth
 Flexible work schedule
Educational Qualifications
 High school diploma or GED equivalent required
 Additional certifications or coursework in customer service are a plus
Company Overview
Amazon is a global leader in e-commerce, dedicated to providing the best online shopping experience for millions of customers worldwide. Our mission is to be EarthÂs most customer-centric company, and we strive to continually raise the bar of customer service excellence. With a wide range of products and services, Amazon offers a dynamic and innovative work environment that encourages growth, creativity, and collaboration. Join us and be a part of our exciting journey to redefine the future of retail.
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