Kelly connect Work from Home – Customer Service Representative

Job Summary

Job Type: Full-Time, Remote...

Salary: $15 – $17 per hour

Company: Kelly Connect

Location: Remote (Work from Home)

Benefits:
• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Flexible Scheduling
• Professional Development Opportunities

Description

Kelly Connect offers you an incredible opportunity to work from the comfort of your home! As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support. You will handle a variety of inquiries and issues, ensuring customer satisfaction through effective communication and problem-solving skills.

Requirements
• High-speed internet connection and a quiet, dedicated workspace at home
• Proven customer service experience, preferably in a remote setting
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and attention to detail
• Proficiency in using computers and navigating multiple systems
• Ability to work flexible hours, including evenings and weekends

Responsibilities
• Handle incoming customer inquiries via phone, email, and chat
• Resolve customer issues efficiently and professionally
• Maintain accurate records of customer interactions
• Provide feedback and suggestions to improve customer satisfaction
• Adhere to company policies and procedures
• Participate in ongoing training and development sessions

Benefits
• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holiday pay
• Flexible scheduling options
• Opportunities for career growth and advancement
• Access to professional development resources

Educational Qualifications
• High school diploma or equivalent required
• Associate’s or Bachelor’s degree preferred

Company Overview

Kelly Connect is a leader in providing exceptional customer service solutions to businesses across various industries. With a focus on innovation and customer satisfaction, we offer a range of services designed to meet the needs of our clients and their customers. Our team members enjoy a supportive and dynamic work environment, with opportunities for growth and development. Join us and become part of a company that values your contributions and invests in your success.

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