Outbound Sales Customer Service Representative
Posted 2025-04-06Description
Join our team at a leading customer service provider that values dedication and excellence. We are part of a family of companies committed to delivering top-notch solutions across North America. With a rich history of serving over 10,000 satisfied clients, we process over 125 million interactions yearly. Our passion lies in optimizing customer experiences and providing tailored... contact management solutions.
We are seeking remote customer-oriented service representatives to deliver exceptional support to our clients. As a part of our team, youÂll engage with customers daily, making outbound calls, and ensuring each interaction is documented accurately. Integrity, professionalism, and adherence to company policies are paramount.
Responsibilities
 Typing and data entry
 Upselling products and services
 Setting appointments in a business-to-customer format
 Maintaining awareness of campaign products, services, and promotions
Required Skills And Qualifications
 Minimum one year of Call Center experience with automatic dialers and call scripting
 Clear, professional, and friendly communication skills
 Strong people skills and active listening abilities
 Outstanding attendance and punctuality
 Sales experience preferred
 High School diploma or GED
 Basic computer literacy
 Experience in an Outbound environment
Work From Home Requirements
 PC/laptop with at least Windows 10
 Hard-wired high-speed internet connection (ethernet cable)
 USB-connected headset
 Webcam
 Quiet, dedicated workspace free from distractions
We offer competitive compensation and benefits, along with opportunities for growth and development. Join us in providing exceptional customer service and making a positive impact every day.
Employment Type: Full-Time
Apply Job!