Virtual Customer Service Representative

Are you ready to break free from the typical 9 to 5 grind and join a company that truly cares about its team members? Call Control is seeking enthusiastic virtual team members to become a part of our dynamic customer service team. Experience the flexibility of telecommuting while enjoying a supportive and engaging work environment.

Why Join Us...
• Paid Training: Get compensated while you learn and grow with us.
• Exciting Competitions: Participate in daily, weekly, and monthly competitions with rewards.
• Paid Holidays: Enjoy holidays off, including your birthday!
• Work/Life Balance: Benefit from a consistent 5-day workweek.
• Attractive Starting Wage: Starting wage of $11.00 per hour.
• Supportive Management: Our management team is dedicated to your personal and professional growth.
• Full-Time Opportunities: Explore full-time roles and additional benefits after review.

Key Responsibilities: • Handle inbound calls for dealership clients, providing top-notch customer service. • Maintain a friendly and helpful demeanor while assisting customers. • Work effectively in a team-based environment to achieve common goals. • Schedule service appointments and address basic inquiries. • Update and manage customer and vehicle information accurately. • Resolve customer concerns to meet dealership and manufacturer standards. • Conduct outbound calls using pre-designed scripts for service/sales follow-up. • Comply with company policies related to the National Do Not Call List and Privacy Acts.

What We’re Looking For:
• Exceptional verbal and written communication skills.
• A quiet, distraction-free workplace.
• High-speed internet and a compatible wired headset.
• Proficient typing skills (minimum of 35 words per minute).
• Previous customer service experience is required.

Eligibility:

Applicants must reside in one of the following states:
• Georgia
• Michigan
• North Carolina
• Ohio
• Pennsylvania
• Texas
• West Virginia

Ready to take the next step in your career with a company that values you? Apply now and join the Call Control team!

Job Types: Full-time, Part-time

Pay: From $11.00 per hour

Expected hours: 20 – 40 per week

Benefits:
• Flexible schedule
• Paid time off
• Referral program
• Work from home

Shift:
• Day shift
• Evening shift

People with a criminal record are encouraged to apply

Location:
• El Paso, TX (Required)

Work Location: Remote

Apply Job!